Find information on the Fibre+ Gateway including key features, available connections and hardware specifications.

Overview and features

The Fibre+ Gateway has an updated design and comes equipped with the latest WiFi technology.



Key features of the Fibre+ Gateway include:

  • Quick and easy WiFi setup
    The Gateway will walk you through setting up your WiFi network upon first time setup. Just open a web browser and follow the step-by-step instructions.
  • WiFi enhancements
    Reach further and faster. The Gateway comes with the latest WiFi technology to ensure you stay connected.
  • Smart Mesh WiFi
    The Gateway automatically handles your WiFi settings for optimal performance on all devices in your home.
  • DOCSIS 3.1 Compatible
    The Fibre+ Gateway is Shaw's first DOCSIS 3.1 gateway, paving the way for future speed and network capacity requirements.

Light sequence

The Fibre+ Gateway has a single light on the top to indicate the modem status. The light will be a solid white colour when the modem is up and running. If the modem is reset, it will go through the following sequence of lights as it reboots:


No light

Device off


Amber (solid)

Booting up (first stage)


Amber (flashing)

Downstream registration


Green (flashing)

Upstream registration


White (flashing)

Ready for WiFi setup


White (solid)

Online with Internet access


Amber Green (alternating)

Firmware download


Blue (flashing--up to 2 minutes)

WPS pairing mode


Available connections on the Fibre+ Gateway include two Ethernet ports for hardwired devices, and dual-band WiFi (2.4GHz and 5GHz). There are two telephone ports on the modem to support up to two home phone landlines. There are also factory reset and WPS buttons for resetting the modem and connecting devices via WPS.


Connections on the Fibre+ Gateway include:

Coaxial in Yes
Ethernet Yes, 2 ports
WiFi Yes, wireless 802.11ac Wave 2 MU-MIMO (modes A, G, N, and AC)
Dual Band Yes (2.4GHz, 5GHz)
Antenna Configuration 10 antennas (2 for 2.4GHz & 8 for 5GHz)
External antenna No
Phone ports 2
Battery No
Reset button Yes (back)
WPS button Yes (top)



 Specifications of the Fibre+ Gateway include:

Manufacturer Arris Arris Technicolor
Model TG3482ER3 TB3482G CGM4140COM
PN TG02DCW3482 TG02DCW3482 CGM4141SHW
Width 12.5 cm / 4.9 in 12.5 cm / 4.9 in 12.5 cm / 4.9 in
Depth 7.9 cm / 3.1 in 7.9 cm / 3.1 in 7.9 cm / 3.1 in
Height 21.5 cm / 8.5 in 21.5 cm / 8.5 in 21.5 cm / 8.5 in
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