In this article, you will learn about the differences between and how to use Shaw in-home WiFi and Rogers WiFi Hotspots (formerly known as Shaw Go WiFi). You'll find information about how WiFi works and WiFi troubleshooting, as well as instructions on how to connect your mobile device, set up your email, find Rogers WiFi Hotspots, and much more. Whether you're at home or on the go, Shaw has your WiFi needs covered, and this page will tell you all you need to know.
What is WiFi?
WiFi, or wireless Internet, is a method of connecting to the Internet using radio signals rather than cables, so it's essential if you're using a mobile device such as a smartphone, tablet, or notebook/laptop computer. WiFi isn't just for mobile devices, though. Many devices today use WiFi to connect to the Internet, from game consoles and smart TVs to smart thermostats and even major appliances like washing machines. This means that as long as it can get a signal, any WiFi-enabled device can connect to your Shaw Internet service completely free of networking cables.
What's the difference between Shaw in-home WiFi and Rogers WiFi Hotspots?
- In-home WiFi is provided by your Shaw modem and allows you to have a wireless Internet connection in your home.
- Rogers WiFi Hotspots provides over 100,000 wireless hotspots in public places throughout Canada, meaning that you can connect while on the go in many different places. Best of all, Rogers WiFi Hotspots are already included with your Shaw Internet service at no additional charge.
Learn more about WiFi, how to set up WiFi, and how to troubleshoot WiFi issues with the tips found below.
Learn more about WiFi
What's the difference between Shaw in-home WiFi and Rogers WiFi Hotspots? What do you need to use WiFi for? How fast is WiFi? Find the answers to these questions here.
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What is WiFi? What is WiFi? How does it work? What do you need to connect to the Internet via WiFi with your device (e.g., smartphone, tablet, computer, etc.)? Find your answers here. |
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Shaw in-home vs. Rogers WiFi Hotspots How is Shaw in-home WiFi different from Rogers WiFi Hotspots? Find out here. Learn more about the differences between in-home and Rogers WiFi Hotspots |
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Shaw Go WiFi Finder App Learn how to register your mobile devices for Rogers WiFi Hotspots and connect to Shaw Open hotspots. |
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Shaw WiFi hardware Get all of the information you need about your modem's specifications. |
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Third-party hardware If you prefer to use your own wireless router or access point for WiFi at home, here's what you need to know. |
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Bandwidth explained Understand your Internet service, from speed and usage to monthly data limits. |
How to set up in-home WiFi
Your Internet connection is set up, and your phone, tablet, computer, or other device is ready to go. What do you do now to get your WiFi working? From connecting your device to changing the name of your wireless network, the answers you need are below.
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Set up for in-home WiFi From computers to phones to e-readers, you'll find the instructions you need to connect your devices here. |
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Securing your WiFi network Don't let just anyone into your WiFi network. Make sure that your network is safe from unwanted intruders by following these steps. |
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Email and WiFi Now that your device is connected to WiFi you'll want to be able to access your email. Here are the instructions you need. |
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Parental controls From blocking specific sites to restricting access times, parental controls are important to the safety of our children. Find out how to set them up here. |
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Changing your WiFi network's name Bill Wi the Science Fi? Tyrion LANnister? Learn how to change the name (SSID) of your WiFi network to whatever you'd like. |
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Changing your WiFi network's password Do you need to change your WiFi password for security reasons? You can find set up instructions here. |
How to set up Rogers WiFi Hotspots
Rogers WiFi Hotspots lets you take your Internet service with you to over 100,000 hotspots across Canada. Join the thousands of customers saving an average of 6 GB of cellular data per month just by using Rogers WiFi Hotspots. Here's what you need to know to get started.
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Step 1: Register for Rogers WiFi Hotspots Rogers WiFi Hotspots allows you to connect your mobile devices on the go through My Shaw or out and about. |
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Step 2: Set up a device on Rogers WiFi Hotspots Learn how to set up your wireless devices on the go! Find configuration options for your preferred devices. Learn more about setting up a device on Rogers WiFi Hotspots |
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Step 3: Rogers WiFi Hotspots Guest Access Rogers WiFi Hotspots Guest Access allows non-Shaw customers to try out the Rogers WiFi Hotspots network without registering. Find out more here. |
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Step 4: Manage Rogers WiFi Hotspots in My Shaw Learn how to register your mobile devices and connect automatically to thousands of Rogers WiFi Hotspots. |
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Step 5: Email and WiFi Now that your device is connected to WiFi you'll want to be able to access your email. Here are the instructions you need. |
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Step 6: Get started Sign up for Rogers WiFi Hotspots, stay connected, and start saving on cellular data! |
How to fix Shaw WiFi issues
If you are experiencing problems with your WiFi connection, there are some easy steps that you can try that should fix it.
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Fixing your WiFi? Is your WiFi connection not stable? Here are some steps that should fix it. |
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Can't find your network? If your WiFi network name isn't showing up in your list of available networks, try this fix to find it. |
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WiFi interference Since WiFi uses radio signals, interference is a possible complication. Find more information here about what it is and how to avoid it. |
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Changing WiFi channels Changing the WiFi channel is a great general fix for connectivity issues caused by too many networks in range of your modem or router. Find instructions for changing your channel to one that's not as busy here. |
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Changing WiFi mode What is the right wireless mode for you? What is the advantage of one wireless mode over another? What does "wireless mode" even mean? Find out here. |
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Fixing low speeds Is your connection too slow? Here are some steps that can help identify what the problem is and what you can do about it before contacting us. |