In this article, you will find information about how to set up and connect to your new Arris SBG6782 modem, as well as how to change many of its settings.
From modem setup to setting up Guest Networks, use these tips to get the most out of your Arris wireless modem.
To set up your Arris modem:
If you are connecting your devices via WiFi, start by locating the SSID (network name) and WiFi Key (password) for your modem and connect to that network on your device. Your SSID and WiFi Security Key can be found printed on the white sticker located on the modem.
2.4 GHz SSID: The name of your 2.4 GHz WiFi network
5 GHz SSID: The name of your 5.0 GHz WiFi network
WiFi Key: The password used to connect to your WiFi networks, as well as connect to the modem settings.
SSID-2.4 vs. SSID-5
With the Arris SBG6782 you have access to two WiFi networks: a 2.4 GHz network and 5.0 GHz network. 2.4 GHz is the more commonly used network type and is the network that you should choose to connect to by default, as not all devices will be able to see or connect to the 5.0 GHz network. The 5.0 GHz network typically suffers from less WiFi interference, but will often have a shorter range, so it may not cover your entire household.
WiFi Protected Setup (WPS)
WiFi Protected Setup (WPS) allows you to connect to a WiFi network without having to manually find the network and password. If you have a device that supports WPS and would like to connect to your WiFi network using this method:
If you find that your WiFi connection is not providing you with the stability or speed that you require it may be a result of interference affecting the WiFi channel you are currently broadcasting on. To improve the quality or range of your WiFi Internet network you can change the WiFi channel that you are currently using. To change your WiFi channel:
The name of your WiFi network — the SSID — is used to identify your network amongst others in range of your device. To change the name of your WiFi network, you will need to log in to the modem.
To change the password for your WiFi network, you will need to log into the SBG6782 modem configuration page.
With a password-protected guest network that you can turn on and off, your guests can easily connect to your WiFi while protecting your personal information, files, and devices. You can create a guest network for both the 2.4 GHz and 5 GHz networks. To enable the guest network in your home:
You can also change the name and password for your guest network. To change these settings simply follow steps 1-3 above, then change the information for your Guest Network Name (SSID) and Passphrase.
If you need to restore your modem to default settings you can do so by performing a pin-hole reset. This will delete all of your custom configurations.