Hitron modemIn this article, you will find information about how to set up and connect to your new Hitron Advanced WiFi modem, as well as how to change many of its settings.

 

Modem set up

To set up your Hitron modem:

  1. Attach and screw one end of the coaxial cable into an available coaxial outlet.
  2. Screw the other end of that cable into the cable jack on the back of the modem.
  3. If you are connecting your PC to the modem directly (not WiFi) connect one end of an Ethernet cable to the back of the modem, and the other into an available Ethernet port on your PC.
  4. Connect the power cable to an available power source.
  5. Plug the power cable into the back of the modem.
  6. Allow for 2 minutes for the modem to come online.

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Connect your device to WiFi

If you are connecting your devices via WiFi, start by locating the SSID (network name) and WiFi Key (password) for your modem and connect to that network on your device. Your SSID and WiFi Security Key can be found printed on the white sticker located on the modem.

2.4 GHz SSID: The name of your 2.4 GHz WiFi network
5 GHz SSID: The name of your 5.0 GHz WiFi network
WiFi Key: The password used to connect to your WiFi networks, as well as connect to the modem settings.

SSID-2.4 vs. SSID-5

With the Hitron CGNM-2250 you have access to two WiFi networks: a 2.4 GHz network and 5.0 GHz network. 2.4 GHz is the more commonly used network type and is the network that you should choose to connect to by default, as not all devices will be able to see or connect to the 5.0 GHz network. The 5.0 GHz network typically suffers from less WiFi interference, but will often have a shorter range, so it may not cover your entire household.

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Change WiFi channel

To improve the quality or range of your WiFi Internet network you can change the WiFi channel that you are currently using. To change your WiFi channel:

  1. Enter 192.168.0.1 in your web browser’s address bar.
  2. Log in with the following information:
    • Username: cusadmin
    • Password: Use the “WiFi Key” printed on the white sticker on your modem.
  3. Click Login.
  4. From the home page, click Manage Wireless.
  5. Select the 2.4G, 5G, or Guest tab. Most devices will default to the 2.4G network.
  6. Under Basic Settings, choose a channel from the Wireless Channel drop-down menu.
  7. Save your changes.
Change WiFi channel on Hitron modem

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Change the wireless network name

The name of your WiFi network — the SSID — is used to identify your network amongst others in range of your device. To change the name of your WiFi network, you will need to log in to the modem.

  1. Enter 192.168.0.1 in your web browser’s address bar.
  2. Log in with the following information:
    • Username: cusadmin
    • Password: Use the “WiFi Security Key” printed on the white sticker on your modem.
  3. From the home page, select Manage Wireless.
  4. Select the 2.4G, 5G, or Guest tab. Most devices will default to the 2.4G network.
  5. Under Multiple SSID Settings, enter a new network name.
  6. Save your changes.
Change WiFi name on Hitron modem

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Change the wireless network password

To change the password for your WiFi network, you will need to log into the SBG6782 modem configuration page.

  1. Enter 192.168.0.1 in your web browser’s address bar.
  2. Log in with the following information:
    • Username: cusadmin
    • Password: Use the “WiFi Security Key” printed on the white sticker on your modem.
  3. From the home page, select Manage Wireless.
  4. Select the 2.4G, 5G, or Guest network from the top of the page. By default, most devices will be using the 2.4G network
  5. Under the Multiple SSID Settings, next to Passphrase, enter a new network password.
  6. Save your changes.
Change WiFi password on Hitron modem

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Setting up Guest Networks

With a password-protected guest network you can turn on and off, your guests can connect to your WiFi without access to you personal information, files, and devices. You can create a guest network for both the 2.4 GHz and 5 GHz networks.

  1. Enter 192.168.0.1 in your web browser’s address bar.
  2. Log in with the following information:
    • Username: cusadmin
    • Password: Use the “WiFi Security Key” printed on the white sticker on your modem.
  3. Under Basic Settings, choose the Guest tab.
  4. Set Enable Guest Network to On.
  5. Set the maximum number of guest connections.
  6. Save your changes.

You can also change the name and password for your guest network. To change these settings simply follow steps 1 to 5 above, then change the information for your Guest Network Name (SSID) and Passphrase.

Set up guest network on Hitron modem

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Pin-Hole Reset (restore defaults)

If you need to restore your modem to default settings you can do so by performing a pin-hole reset. This will delete all of your custom configurations.

  1. Locate the small pin-hole reset button on the back of your Shaw modem.
  2. Push and hold the button with a paperclip or pin and hold for 15 seconds.
  3. If completed successfully, the lights on the modem will begin to flash.

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