This page provides the information that you will need to change your WiFi password on a Cisco Wireless Modem. To change the password for the wireless network on your Shaw wireless modem, you will need to log into the admin console which will allow you to configure various settings related to your wireless network. Before proceeding, ensure that you have an Ethernet cable connecting your modem to your computer/laptop. This article will provide insight into how to change your WiFi password on:




While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Cisco Support.

Cisco Wireless Modem

In order to change your WiFi password on your Cisco Modem, you will first need to access the router setting of the modem. Follow these instructions to change your WiFi settings:


    1. Navigate to the Cisco Admin Console by visiting in your internet browser home ip address


    2. Log In with the following information:
      • Username: cusadmin (must be lowercase)
      • Password: You can find this password printed on the white sticker on the top or side of your Shaw wireless modem (Cisco), referred to as the S/N (usually a 9-digit number starting with 2xxxxxxxx)
    3. Select the Setup tab at the top of the page
    4. Choose the Quick Setup tab


shaw cisco quick setup wifi modem


  1. Enter the desired password into the Pre-Shared Key field. The Pre-Shared Key must be between 8 to 63 characters in length and is case-sensitive (assuming that WPA-Personal/WPA2-Personal is in use for the wireless security mode)


    shaw cisco wifi modem pre-shared key


  2. Select Save Settings

Related: Wireless Connectivity Troubleshooting

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Changing WiFi passwords on other modems

For changing the WiFi password on other modem types please see the following:
SMC Wireless Modem
Arris Advanced WiFi Modem
Hitron Advanced WiFi Modem

Did You Know


It is always a good idea to document your WiFi settings such as your network name and Wi-Fi password just in case you forget them or are required to re-enter your wireless network information in the future. 


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