This article will step you through the process of changing your WiFi password on a Cisco (DPC3848V or DPC3825) modem. To do that, you'll need to log in to the modem and change settings in its admin console.

Cisco 3848V change password

  1. Visit the Admin Console by visiting 192.168.0.1 in your Internet browser.

    Cisco Admin Console.png
  2. Log in with the following information:
    • Username: cusadmin
    • Password: You can find this password printed on the white sticker on your Shaw Wireless Modem (Cisco), referred to as the S/N (usually a 9-digit number starting with 2xxxxxxxx).
  3. Click Login.
  4. Click Wireless at the top of the page.
  5. Click the Wireless Security tab.
  6. Under 2.4GHz Wireless Security, type a new password for the network in the Pre-Shared Key field.
  7. Under 5GHz Wireless Security, type a new password for the network in the Pre-Shared Key field.
  8. Click Save Settings before closing the window.

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Cisco 3825 change password

Follow these instructions to change the wireless network name and/or network password of your Cisco WiFi modem.

Cisco WiFi modem

 

  1. Visit the Admin Console by visiting 192.168.0.1 in your Internet browser.

    Cisco Admin Console.png

     

  2. Log in with the following information:
    • Username: cusadmin
    • Password: You can find this password printed on the white sticker on your Shaw Wireless Modem (Cisco), referred to as the S/N (usually a 9-digit number starting with 2xxxxxxxx).
  3. Select the Setup tab at the top of the page.
  4. Choose the Quick Setup tab.
  5. The field next to Wireless Network Name (SSID) is the current name of your wireless network. To change this, delete the contents of the current field and enter your desired network name.
  6. If you would like to change your password, enter the new password in the Pre-Shared Key field.
  7. Select Save Settings.
  8. After changes have been made, you will need to reconnect any WiFi devices using the new network name and/or password.
    Cisco 3825 Setup.png

     

Restore default password

If you would like to restore the default password, you can perform a pin-hole reset. This will restore all of the default settings, including the WiFi channel and network name.

  • Locate the small pin-hole reset button on the back of your Shaw modem.
  • Push and hold the button with a paperclip or pin and hold for 15 seconds.
  • The lights on the modem will begin to flash if the reset was successful.

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