This page includes connection instructions for your BlueCurve Gateway. Connect your Gateway so you get superb connectivity and range in just a few easy steps!

 

Video Tutorial: How to connect your BlueCurve Gateway

Can't view the video? Click here to view on YouTube.

 

This article will provide insight into:

 

Installation instructions

At any time, you can contact Shaw for help by chatting with us at shaw.ca/chat, through My Shaw App or by calling 1-844-574-7429.

 

If this is your first time activating your Shaw services, follow these steps to activate your Gateway. Please keep your BlueCurve Gateway unplugged until instructed to do so in Step 2.

  1. Create your Shaw ID and activate
    1. Go to my.shaw.ca on your mobile device and tap "Register now" to create your Shaw ID.
    2. Sign-in to my.shaw.ca using your new Shaw ID.
    3. Tap the Get started button, and then tap the Activate modem button.
  2. Connect
    1. Follow the steps to download the BlueCurve Home app to your mobile device.
    2. Sign-in to BlueCurve Home using your new Shaw ID, then tap the Get started button.
    3. Follow the steps in the app to connect your modem and set your WiFi Name and Password.
      • When setting your WiFi Name and Password, please wait until the light on the modem has turned solid white before completing this step.

 

If you have existing Shaw services or are activating multiple pieces of hardware, follow these steps to activate your Gateway.

  1. Connect
    1. Connect the coax cable to your Gateway and a coax cable outlet.
    2. Connect the power cord to your Gateway and an electrical outlet.
  2. Activate
  1. Set up your WiFi network
    When naming your new network, if you choose a network name (SSID) and password that is the same as your old network, your wireless devices should remember those credentials and automatically reconnect.
    1. If you’re using a wireless device, access the WiFi settings, then select your Gateway’s network name (SSID) and join using the password located on the bottom of your Gateway.
    2. Once connected, open your Internet browser then type 10.0.0.1 into the address bar and press Enter.
    3. Follow the on-screen prompts to customize your network name and password.
  1. Connect to WiFi
    • For each of your devices, access the WiFi settings, select the Network Name (SSID) and enter the password you created in Step 3.
  1. Download the BlueCurve Home app
    • Manage your WiFi network the way you want. From creating user profiles to setting usage schedules and limits, the BlueCurve Home app ensures you're in control. 

 

You're good to go! Enjoy seamless surfing and streaming!

Related: Hardware Information - BlueCurve Gateway 

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Common Questions

Where should I place my Gateway?

  • In a central, visible and off-the-ground location.
  • Avoid basement/underground spots, cabinets or hiding it behind any objects.
  • Away from appliances, electrical equipment and metal / stainless steel objects.

 

What if I need to connect my Gateway and TV box to the same outlet?

This step is optional. You’ll need a 2-way splitter (available at Shaw retail stores) and (3) lengths of coax cable total.

  1. Connect one end of the coax cable to a cable outlet and the other end to the IN port on the splitter.
  2. Connect a second coax cable to the splitter and your Gateway.

Note: Hold off on connecting the TV equipment to an electrical outlet. You will do this later on.

 

What if I hardwire my connection with the ethernet cable and need to set up my WiFi network? 

If you hardwire your desktop computer to your Gateway with the ethernet cable:

  1. Open your Internet browser.
  2. Type 10.0.0.1 into the address bar and press Enter.
  3. Follow the onscreen prompts to customize your network name and password.

Related: Full Self-Install Guide: Changing your wireless name (SSID) and WiFi password 

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