Experiencing slow or inconsistent Internet speed? Restarting your Shaw modem is often the easiest way to improve the performance of your Internet connection.  To restart your modem manually:


  1. Unplug the power cable from the back of the modem.
  2. Wait 30 seconds.
  3. Reconnect the power cable to the modem.
  4. Test your connection.

Learn more

Find additional details by visiting How to troubleshoot Slow Internet Speeds.

Did you know?

You can also restart your modem with the tap of a button using My Shaw. To learn how, read How To: Restart your modem with My Shaw.

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