Before you start
Before installing McAfee Internet Security, remove any existing antivirus apps from your computer. If you have an old version of Shaw Secure (Powered by F-Secure) the installation process below will automatically remove it for you. If you are using a third-party antivirus app like Norton AntiVirus or Microsoft Security Essentials, visit the app publisher's support website for uninstallation instructions.
How to install McAfee Internet Security
To install McAfee Internet Security:
- Visit https://my.shaw.ca.
- Sign in to your My Shaw account.
- Click My Services and select Internet.
- Scroll down to McAfee Internet Security and click Free Download.
- In the subscription window, enter your first name, last name, and email address.
- If you previously registered for McAfee Internet Security, the button will say Re-download, and you can skip to Step 7.
- Click Subscribe.
- On the confirmation screen, click Download.
The McAfee website will open in a browser window. Follow the on-screen instructions to complete your installation. You will see an "Installation Complete" message when finished.
Troubleshooting Tips
if you are having issues installing McAfee Internet security try these troubleshooting tips:
- If you receive the error message "A system error has occurred. Please try again", restart your web browser and repeat the above steps again.
- The serial number that displays on-screen is only valid for a short period of time and is unique to your installation.
- if you are still having issues, visit McAfee's support content on installation issues for additional troubleshooting tips.