Modem login instructions
To change the settings for your WiFi Modem, log into your modem configuration menu by following these steps.
If you have an Ignite WiFi Gateway (formerly known as Fibre+ Gateway):
- Open an Internet browser (e.g. Google Chrome) and locate the address bar.
- In the address bar, type in the following: 10.0.0.1 and press the enter key on your keyboard.
- You will be presented with your WiFi modem login page.
- Enter the following information:
- Username: admin
- Password: password
(These are the default login credentials. If you have previously changed your password, use that instead).
- Select the Login button.
If you have any other legacy Shaw WiFi modem:
- Open an Internet browser (e.g. Google Chrome) and locate the address bar.
- In the address bar, type in the following: 192.168.0.1 and press the enter key on your keyboard.
- You will be presented with your WiFi modem login page.
- Enter the following information:
- Username: cusadmin
- Password: This information is located on the white sticker on the top or side of your modem. The password may be referred to as the: Passphrase, S/N, Pre-Shared Key, or Password (note: the password is case-sensitive, so please enter the password as it is printed exactly on the sticker, including any upper-case letters)
- Select the Login button.
Modem types
Click your modem make/model in the list below for additional instructions on how to log in: