Learn how to manage and personalize devices connected to your home network with the Rogers Xfinity App (formerly known as BlueCurve Home App). Personalizing your devices lets you easily identify them, view network activity, pause Internet access, and more. In the Devices section of Rogers Xfinity, you can view all devices that are currently or were previously connected to your home network, as well as devices that have Internet access currently paused.
How to identify a device
When a device first connects to your home network, the default name of the device is displayed. The default name usually includes the manufacturer or model (for example "Samsung" or "iPhone"), or the MAC address of the device. If you gave your device a name when you first set it up, that will be displayed.
If you do not recognize a device, try these steps:
- Go to the Devices section in Rogers Xfinity. Select the device from the list, then select Device Details to see the manufacturer.
- If the device is connected to your home network, there should be a green dot indicating that it's online, which may also help with identifying what device it is.
- Access the hostname or MAC address in your device's settings. If the default name displayed is a long string of numbers and letters, it's likely the MAC address.
Learn More: Rogers Xfinity Device FAQs
How to personalize a device
You can name a device and give it an icon for easier reference.
- Open Rogers Xfinity App or web portal.
- Select the Devices menu.
- If you haven't yet personalized a device, Rogers Xfinity will let you know. Click the Personalize at the top button and the app will walk you through the rest. To personalize other devices, continue to Step 4 below.
- Select the device you want to personalize.
- Click the Edit button at the top-right.
- Click See all device types to change the device icon.
- Choose the device type (for example "Phone" or "Tablet"), then click Next. Scroll up and down to see more device types.
- Click on Device Name and enter a name for the device (for example "Kate's iPhone").
- Select Apply Changes.
- Select Close to return to the device details page.
How to assign a device to a different profile
You can reassign a device from one profile to another.
- Open Rogers Xfinity
- Select the Devices menu.
- Select the device you want to reassign..
- Scroll down to Preferences, select Edit beside the profile name that the device is currently assigned to.
- Choose the profile that you'd like to reassign the device to, then click Apply.
- Select Close to return to the device details page.
Device status indicators
In Rogers Xfinity, your devices have indicator icons to show their status.
- A green dot indicates the device is currently connected to your home network.
- A pause symbol indicates the device is currently paused and cannot access your home network.
- A grayed-out device icon means the device is not currently connected to your home network.
How to remove a device
Removing a device from Rogers Xfinity will remove it from the Devices section, and any associated profiles. If applicable, this will also clear all historical network activity for that device in Rogers Xfinity.
- Disconnect the device from your home WiFi network.
- Open Rogers Xfinity App or web portal
- Select the Devices menu, scroll down to Not Connected and select the device you want to remove.
- Scroll down and select Device Details.
- Select Forget Device at the bottom.
- Confirm by selecting Forget Device again.
- The device has now been removed. If it reconnects to your home network, it will appear as a new device in Rogers Xfinity.
