If you have received email spam, there are multiple ways in which you can report it. The quickest way to report spam to Shaw is through Webmail, but you can also forward spam to Shaw from a 3rd party email app.

Reporting email spam through Webmail

When you use this method to report spam, your email headers will be submitted to Shaw automatically.

  1. Go to https://webmail.shaw.ca
  2. Log in to Webmail with your username and password.
  3. Open the email you would like to report as spam.
  4. Click the Spam button at the top of the window.

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Reporting spam using 3rd party email apps

If you would prefer to report spam Shaw through your 3rd party email app:

  1. Forward the spam email to reportspam@shaw.ca.
  2. Include the spam's email headers into the body of your email.

How to view email headers varies by email app. For links to the support pages for popular email apps, read How To: Set up your Shaw email.

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