ShawGuest access enables those who aren't Shaw customers yet the ability to try out the Shaw Go WiFi network, at specific locations or special events. Guests can connect to the ShawGuest network to receive complimentary Shaw Go WiFi access for up to 500 MB per 30-day period.

 

 

How to create a ShawGuest account

To create a ShawGuest account:

 

  1. Visit a ShawGuest hotspot.
  2. Access the WiFi settings on your device.
  3. Connect to an available ShawGuest network.
  4. Open a web browser. The login page will load.
  5. Click Create Guest Account.
  6. Enter the requested information.
  7. Accept Shaw's terms of use.
  8. Tap Create Guest Account.

 

Once your ShawGuest account has been created, you will receive an account activation email. You will also be provided with 10 minutes of temporary WiFi access so you can check your email and confirm your account. If temporary access expires, you will be required to sign in again.

 

If you are a returning guest, you can log in using your email address and password.

Back to top

 

How to manage your ShawGuest account

To view data usage, update your email address, and change your password:

 

  1. Visit a ShawGuest hotspot.
  2. Access the WiFi settings on your device.
  3. Connect to an available ShawGuest network.
  4. Open a web browser. The login page will load.
  5. Tap Manage Account.

 

If you delete your account, you can create a new ShawGuest account later.

Back to top

 

Frequently asked questions

What is Guest access?
ShawGuest access is a limited service that provides non-Shaw customers (otherwise known as “Guests”) the ability to access the Shaw Go WiFi network with certain limitations. Guests can connect to the ShawGuest network at particular locations to receive public WiFi access, at no charge, subject to a 500MB monthly data cap.

 

Why don’t I see the ShawGuest network name, in a Shaw Go WiFi Guest hotspot?

You may be connecting to a hotspot that does not support ShawGuest access. Move to another location and try again.

How do I recover my password?

If you are unable to remember your ShawGuest account password, you can create a new password by using the password recovery on the login page.

Are there password requirements?

Yes. Passwords must be at least 8 characters long and contain at least one capital letter and number.

What do I do if I can't remember my account password?

If you can't remember the email address used to create your guest account, you will have to create a new account.

Where is my account activation email?

Log in to the ShawGuest network and you will be prompted to complete the activation process. Here, you will also have the option to resend the activation email.

How do I delete my guest account?

To delete your guest account, log in using your email address and password. Select Manage Account and then Delete Account.

Why did my guest account expire?

If you have not used your guest account in the past 60 days, your account will expire and be deleted. You can create a new guest account.

Do I have to agree to receive special offers from Shaw?

To receive complimentary access to Shaw Go WiFi, you must agree to allow Shaw to send you special offers. You can unsubscribe at any time, but you will lose your guest access.

Back to top

 

 

Related Articles

 

Labels (1)
TALK TO US
Need more help?