We’re dedicated to bringing the very best in connectivity to Canadians and regularly review our products and services to ensure the best possible experience for our customers. This sometimes leads to the removal of older products and services. As part of this, we will no longer offer McAfee Internet Security as of June 20, 2024. Visit Shaw Network Security Update: McAfee products being discontinued to learn more.
McAfee Multi Access Apps were included with a subscription to Shaw Network Security. If you've installed any included McAfee software on your devices and wish to remove it, you can do so at any time. This article provides a walk through on how to remove McAfee Multi Access Apps from your PC, Mac, iOS and Android devices.
Uninstall from Windows
The quickest way to remove all McAfee software from your Windows PC is to use the McAfee Consumer Product Removal tool. Note: This will remove McAfee Total Protection, WebAdvisor, and True Key software from your computer.
If you'd prefer to remove individual components separately, see the guides listed below:
McAfee Total Protection:
- If you want to remove McAfee Total Protection but keep WebAdvisor and/or True Key, refer to McAfee's uninstall video and follow the steps shown.
McAfee WebAdvisor:
- If you just want to remove McAfee WebAdvisor and keep McAfee Total Protection and/or True Key, go here and follow the steps shown.
McAfee True Key Premium:
- If you just want to remove McAfee True Key and keep WebAdvisor and/or McAfee Total Protection, go here and follow the steps shown.
Uninstall from Mac
Here's how to remove McAfee Internet Security from your Mac:
- To make sure that the McAfee browser plug-in is removed correctly, close your browsers (Safari and Chrome) before continuing to Step 2.
- In your Dock, find and open the Applications folder.
- Double-click the McAfee Internet Security Uninstaller.
- Click Continue.
- Type your administrator password and click OK.
- Click Finish.
Uninstall from iOS or Android
Here's how to remove McAfee Mobile Security from your iOS or Android device:
- Open the McAfee Mobile Security App.
- Tap the menu in the top right corner
- Scroll down and tap Uninstall, then tap OK.
- Follow the prompts to complete the uninstall.