To use IP Passthrough, you'll need to ensure that you have a second dynamic IP address available for your modem. The automatic availability of multiple dynamic addresses depends on your Shaw Internet service package. ContactShaw customer supportto confirm the availability of a second IP address, then follow the setup instructions outlined below.
Before you plug in your 3rd party router, follow these instructions:
Enter the Gateway IP "192.168.0.1" in your web browser's address bar.
Default Username: cusadmin
Default Password: the serial number printed on your modem
Click theApplications & Gamingtab.
Click theIP Pass-throughtab.
If the 3rd party device is connected prior to setting up IP Passthrough then you may be required to power cycle your equipment to complete the process. IP Passthrough on the Cisco DPC3848V can only be set by MAC Address. This allows you to specify the mac address of the specific device on your local network that should receive the public IP (generally a router connected via an Ethernet cable).
You will need to specify the MAC address of the relevant device network interface, which can be hooked up to an Ethernet port or by Wireless connection.
To verify that IP Passthrough is functioning, you need to check if the current device (with relevant MAC interface) received a public IP. This can be verified in the Network Connection Status Properties.
If the network interface status in the OS doesn't update (ie. still shows as 192.168.0.1) then the status needs to be refreshed. Your options for doing this are any one of the following:
Renew the IP status by disabling and enabling the network interface
Disconnect and reconnect the Ethernet cable or wireless connection
Restart the modem by:
power cycling the modem
on the Gateway page (192.168.0.1), log in, go to the Administration tab, and click Device Reset. Enter the password, then click Device Reset operation.