Learn how to set up your Xbox One console. In this article you will find information on how to connect your Xbox One gaming console to your television, and to the Internet through either a wireless or a wired connection.
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While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Xbox One Support.
The diagram below will help you in connecting and installing your Xbox One console. For this installation, you will require an HDMI cable, the Xbox One power cable, the console, and an available HDMI port on your television. If you would like to use the Xbox One's HDMI pass-through functionality, you will also need an additional HDMI cable to connect your digital box to the console.
HD Television Pass-Through
To connect your Xbox One system to the Internet through your wireless network, you will first need to make sure you know your network ID (SSID) and network password. If you are using a Shaw wireless router, you can find these details listed on the top of the device listed as SSID and Passphrase/Password.
|To connect your Xbox One system to the Internet through a direct connection you will first need to connect it to your Shaw Wireless Modem or router with an Ethernet cable. Plug one end of the Ethernet cable into your wireless modem or routers ports (listed as LAN or Ethernet), and the other end into the available Ethernet port on the back of the console (see below for example).|
If you are connecting your Xbox One directly to a Shaw modem that does not support Wireless, you will need to perform the above steps, and then unplug your modem from power for 1 minute. Reconnect the power cable to your modem, and once it reboots fully, proceed with the following steps:
For more support on connecting your Xbox One to wired Internet, please check Microsoft's support page
If you are experiencing issues setting up the HDMI pass-through feature on your Xbox One, please see the following:
The solution to this issue is to reduce the number of HDMI connections there are in the chain by using alternative methods of connecting this hardware together, such as an optical cable to connect your audio receiver and an HDMI cable straight to the television from the Xbox One.
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