Shaw Internet Service FAQ
Browse our frequently asked questions about our Internet services.
Where can I find a list of our Internet plans?
You can view all of our Internet plans here.
How can I see which Internet plan I have?
The quickest, easiest way to see which Internet plan you have is through My Shaw (App or web).
Using My Shaw web:
- Login to My Shaw (or register here: https://register.shaw.ca/)
- Click My Services (near top) then select Internet from the dropdown
Using My Shaw App
- Log in to the My Shaw App using your Shaw ID and password.
- Scroll down until you see Internet section
What are Rogers WiFi Hotspots?
Rogers WiFi Hotspots (formerly known as Shaw Go WiFi) are a service that allows you to access the Internet on the go while you're away from home. All Shaw Internet customers get free access to over 100,000 Rogers WiFi Hotspots across Canada. Learn more with our Rogers WiFi Hotspots FAQs.
Does Rogers have Internet usage restrictions?
Please see our Acceptable Use Policy for Internet in addition to our Terms of Use for usage restrictions. You can view your Internet data usage in My Shaw.