Internet Articles

Internet Articles

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Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

Top Internet Articles

138 Articles

Troubleshooting: Fix Rogers Xfinity WiFi Boost Pods

When an Rogers Xfinity WiFi Boost Pods (formerly known as Fibre+ WiFi Pod) goes offline, it can create gaps or dead spots in your home WiFi network. Follow the steps below to bring your Pods back online. This article will teach you how to reconnect a... Read more

Shaw Internet Services FAQ

Learn more about our Internet services with our frequently asked questions. Shaw Internet services are available to customers throughout western Canada and into Ontario. To find a list of our Internet services visit Shaw Internet plans. Shaw Internet... Read more

Control smart home devices with Rogers Xfinity

Rogers Xfinity just got smarter with controls for popular smart lighting, plugs, thermostats and door locks—all in the same convenient app where you manage and protect your home WiFi network and connected devices. All you need is the Rogers Xfinity a... Read more

About: Modem placement and range

Having fast and reliable home Internet is essential. Your experience may vary based on your devices WiFi (wireless) connections & WiFi range depending upon your modem location, house type and size. WiFi relies on wireless radio frequency to send and ... Read more

About: Internet Speeds

Our Internet packages provide download and upload speeds that exceed the minimum requirements for the vast majority of popular online services and activities. If you've wondered how upload and download speeds affect your use and enjoyment of the Inte... Read more

Rogers Xfinity WiFi Boost Pods FAQ

Find frequently asked questions about Rogers Xfinity WiFi Boost Pods (Gen 1 and 2) (formerly known as Shaw WiFi Pods) below. What are Rogers Xfinity WiFi Boost Pods? What are Pods and how do they work? WiFi Pods are WiFi extenders that work with your... Read more

About:Rogers Xfinity WiFi Boost Pods

Rogers Xfinity WiFi Boost Pods (formerly known as Fibre+ WiFi Pods) are WiFi extenders that work with your Rogers Xfinity Gateway (formerly known as Fibre+ Gateway) and Rogers Xfinity app (formerly known as Ignite Home App). They ensure wall-to-wall ... Read more

About: Advanced Security

Advanced Security is included with a subscription to any Rogers Internet bundle, and can be activated in the Rogers Xfinity app (formerly known as the Rogers Xfinity app). This feature monitors your home network for online threats in real-time and al... Read more

Advanced Security FAQ

Advanced Security is included with a subscription to Rogers Xfinity Internet. This feature monitors your home network for online threats in real-time and alerts you of any suspicious activity. Find answers below to frequently asked questions about Ad... Read more

How To: Use Advanced Security

Advanced Security monitors your home network for online threats in real-time and alerts you of any suspicious activity. To access your Advanced Security features, go to the Home tab in the Rogers Xfinity app and select Advanced Security. When enabled... Read more

How to: Run an Internet speed test

Shaw Speedtest is a website you can use to measure the speed of your Internet connection. You can view your upload speeds and your download speeds with a Shaw speed test. Follow the steps below to run a speed test. How to run a Shaw speed test To run... Read more

How To: Activate your Hitron modem using My Shaw

Interested in learning how to activate your Hitron modem (CGNM-2250) using My Shaw? You're in the right place! When you order Shaw Internet, you can choose the Self-Install option. New customers who order a Hitron modem through direct fulfillment or ... Read more

How to setup Active Time Limits with Rogers Xfinity

Learn how to set up Active Time Limits with Rogers Xfinity. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. Setting Active Time Limits When Activ... Read more

How to use Protected Browsing with Rogers Xfinity

Learn how to use Protected Browsing with Rogers Xfinity. Protected Browsing helps to safeguard your home network against malicious content. Using Protected Browsing in Rogers Xfinity Follow these tips to use Protected Browsing works in Rogers Xfinity... Read more

Rogers Xfinity app FAQ - Protected Browsing

Find frequently asked questions about how Protected Browsing works in the Rogers Xfinity App (formerly known as Ignite Home App). Protected Browsing FAQs Learn more about how Protected Browsing works in Rogers Xfinity app with these frequently asked ... Read more

Rogers Xfinity FAQ - Parental Controls

Find frequently asked questions about how to use Parental Controls in the Rogers Xfinity App (formerly known as HomeConnect App). Parental Controls Learn more about how Parental Controls work in Rogers Xfinity with these frequently asked questions. H... Read more

Configuring Shaw email settings on an Android device

If you've just purchased an Android mobile device and would like to set up your Shaw email, follow the instructions below. Solution On your Android device, go to Home Screen > Email > Add New Account. Enter your email and password and tap Manual Setu... Read more

How to fix Rogers Xfinity login issues

Having trouble logging in or using Rogers Xfinity (formerly known as Ignite HomeConnect)? Learn how to identify and fix Rogers Xfinity login issues with our guides below. This page provides insight into common login errors. Have other questions about... Read more

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