Internet Articles

Internet Articles

Need help with your Internet?

Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

332 Articles

How to: Connect to ShawPassPoint SSID

The ShawPasspoint network (SSID) allows for easier registration by installing a profile on your Apple device. This allows you to register for Shaw Go WiFi from any location with an Internet connection, without having to be physically near a hotspot. ... Read more

Shaw Gig WiFi FAQ

Shaw Gig WiFi taps into the power of WiFi 6 technology to deliver our fastest speeds and most reliable connection. With the strength and capacity of our Fibre+ Gateway 2.0, you can now get gigabit WiFi speeds in your home for simultaneous streaming o... Read more

Troubleshooting: Fix WiFi Pods offline

When a Shaw WiFi Pod goes offline, it can create gaps or dead spots in your home WiFi network. Follow the steps below to bring your Pods back online. This article will teach you how to reconnect a Pod that has gone offline. Reconnect a Fibre+WiFi Pod... Read more

How To: Connect your Fibre+ Gateway 2.0

This article tells you everything you need to know to connect a Fibre+ Gateway 2.0 to Shaw Fibre+ Internet services. If you need answers to other common Self Connect questions, our FAQ article has you covered. Before you begin If you are also activat... Read more

Equipment Info: Fibre+ Gateway 2.0 (XB7)

Shaw's Fibre+ Gateway 2.0 comes with the latest WiFi technology and features, including support for WiFi 6 and 2.5 Gbps Ethernet. This article covers the key features, available connections and hardware specifications of the Fibre+ Gateway 2.0. Overv... Read more

How To: Connect to your home WiFi

If you have a computer, phone, tablet, or other wireless devices you want to connect to your home WiFi network, follow the instructions below. Remember that all of the devices you connect to home WiFi will be sharing the same Internet connection. Con... Read more

About: BlueCurve Home

BlueCurve Home is a digital dashboard to manage your home WiFi network and connected home. You can self-install and set up your WiFi environment in minutes, find your WiFi password, know who's online, and troubleshoot issues. Plus, manage family memb... Read more

How To: Navigate the BlueCurve Home app

Learn how to navigate and use BlueCurve Home. Navigating the menu options in BlueCurve Home is similar whether you're using the mobile app or web portal. Menu navigation BlueCurve Home features are organized into four main sections: Overview, Connect... Read more

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