Shaw Support: Internet Troubleshooting

Troubleshooting: Fix Rogers Xfinity WiFi Boost Pods

When an Rogers Xfinity WiFi Boost Pods (formerly known as Fibre+ WiFi Pod) goes offline, it can create gaps or dead spots in your home WiFi network. Follow the steps below to bring your Pods back online. This article will teach you how to reconnect a... Read more

Shaw Internet Services FAQ

Learn more about our Internet services with our frequently asked questions. Shaw Internet services are available to customers throughout western Canada and into Ontario. To find a list of our Internet services visit Shaw Internet plans. Shaw Internet... Read more

How To: Set up and activate Rogers Xfinity WiFi Boost Pods

This article will tell you how to set up and activate your new Rogers Xfinity WiFi Boost Pods (Gen 2) (formerly known as Fibre+ WiFi Pods). Pods improve your home network's WiFi coverage and eliminate dead spots. If you need answers to other common S... Read more

How To: Manage Rogers Xfinity WiFi Boost Pods on your home network

Learn how to manage Rogers Xfinity WiFi Boost Pods (Gen 2) (formerly known as Fibre+ WiFi Pods) on your home network. Pods can be renamed or removed at any time using the Rogers Xfinity App (formerly known as Ignite HomeConnect App). This can be help... Read more

How To: Install McAfee Multi Access Apps

Note: On July 11, 2023, we are discontinuing new subscriptions to Shaw Network Security, including McAfee Multi-Access. If you're already subscribed, you may continue to use McAfee Multi Access. Visit Shaw Network Security and McAfee offerings being ... Read more

About: McAfee Multi Access

As of June 20, 2024, McAfee products obtained through Shaw such as McAfee Internet Security and McAfee Multi-Access (e.g. McAfee Total Protection, McAfee Mobile Security) will no longer be active on your device(s). You will still have access to Advan... Read more

Changing your WiFi name and password with Rogers Xfinity app

Learn how to view and change your WiFi network name and password using Rogers Xfinity app (formerly known as BlueCurve Home App) or web. Note: If you're using Rogers Xfinity WiFi Boost Pods (formerly known as BlueCurve Pods (Gen 1)), you cannot split... Read more

Rogers Xfinity FAQ

Learn the answers to the most frequently asked questions about the Rogers Xfinity App (formerly known as Ignite HomeConnect App). Rogers Xfinity FAQ Learn more about Rogers Xfinity with our frequently asked questions. What is Rogers Xfinity? Rogers X... Read more

How to fix Rogers Xfinity login issues

Having trouble logging in or using Rogers Xfinity (formerly known as Ignite HomeConnect)? Learn how to identify and fix Rogers Xfinity login issues with our guides below. This page provides insight into common login errors. Have other questions about... Read more

How to configure bridge mode on the Rogers Xfinity Gateway

This article provides steps on how to enable or disable bridge mode on the Rogers Xfinity Gateway (formerly known as Fibre+ Gateway). Bridge mode turns off the router functionality of the modem (including built-in WiFi), and is often used to allow a ... Read more

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