Internet Articles

Internet Articles

Need help with your Internet?

Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

70 Articles

How To: Use Shaw Internet services with Google products

This article provides resources for setting up email or connecting to WiFi on Google devices, Google products, and Android devices. You can also set up Shaw email and connect to WiFi on Pixel phones, Pixelbook and Chromebook computers, Google Home de... Read more

How To: Use Shaw Internet services with Apple products

This article provides resources for setting up and troubleshooting Shaw Internet services on Apple products like iPhones, iPads, and Macs. You can also set up Shaw email and connect to WiFi on Apple Watches, Apple TV, and devices running the macOS an... Read more

How do I modify my email settings on my Android device?

If you need to update your @shaw.ca email settings on an Android device: Go to the home screen and select Email. Tap the Menu button and select the Settings icon. Tap Account Name and then tap Server settings. Make your edits, then click Done. Did Yo... Read more

About: BlueCurve Home

BlueCurve Home is a digital dashboard to manage your home WiFi network and connected home. You can self-install and set up your WiFi environment in minutes, find your WiFi password, know who's online, and troubleshoot issues. Plus, manage family memb... Read more

Shaw Internet Services FAQs

Learn more about Shaw Internet services with our frequently asked questions. Where can I find a list of Shaw’s Internet plans? You can view all of Shaw’s Internet plans here. What are the Internet speeds offered by Shaw? Shaw currently offers the fol... Read more

Shaw Internet Troubleshooting FAQ

Find answers to commonly asked questions about WiFi connectivity, network issues, and how to improve download speeds. Frequently Asked Questions My Internet isn't working — is there an outage in my area? An outage can cause a disruption in your Inter... Read more

How To: Use Shaw Internet services with your devices

This article will help you set up and troubleshoot email and WiFi on devices like phones, computers, gaming consoles, TVs, and accessories. You'll find links to more detailed articles for Shaw devices, and links to external websites for devices sold ... Read more

Third-party support FAQ

This article covers some of the most commonly asked questions about third-party support. While Shaw is committed to providing the best service to our customers, we no longer can provide support for non-Shaw related issues. Note: Information about pro... Read more

Smartphone setup guides 2018

Over 50 smartphones were released in 2018, and though we don't have email setup guides for all them, we do have step-by-step instructions for setting up email on some of the most recent iPhone and Android devices. Smartphones Apple devices: Apple iPh... Read more

How to set up email and WiFi - Google Pixel 2

Learn how to set up your Shaw email on your Google Pixel 2. There are three options for setting up your Shaw email account on your Android device — POP/SMTP, ActiveSync (Exchange) and IMAP. This guide will explain how to connect your Google Pixel to ... Read more

How to set up email and WiFi - Google Pixel

Learn how to set up your Shaw email on your Google Pixel smartphone. There are three options for setting up your Shaw email account on your Android device — POP/SMTP, ActiveSync (Exchange) and IMAP. This guide will explain how to connect your Google ... Read more

How to set up Shaw email and WiFi on an Apple iPhone X

Setting up an Apple iPhone X? You’ll find everything you need below. If you haven’t already created a Shaw email address, learn how before continuing. Visit Apple SupportRecommended server settings Visit Apple SupportAs your device’s manufacturer, Ap... Read more

How to set up email and WiFi - iPhone 8 and 8 Plus

Setting up an Apple iPhone 8 or 8 Plus? You’ll find everything you need below. If you haven’t already created a Shaw email address, learn how before continuing. Visit Apple SupportRecommended server settings Visit Apple SupportAs your device’s manufa... Read more

How to connect Amazon Fire TV Stick to WiFi

Learn how to connect your Amazon Fire TV Stick media streaming device to your Shaw in-home WiFi. This article will provide insight into:How to connect Amazon Fire TV Stick to in-home WiFi Did You Know? This article applies to the Amazon Fire TV Stick... Read more

How to connect Amazon Echo to WiFi

Learn how to connect your Amazon Echo digital assistant to your Shaw in-home WiFi. This article will provide insight into:How to connect Amazon Echo to in-home WiFi Did You Know? This article applies to Amazon Echo, Dot, Spot, and Show, but should al... Read more

How to set up email on Samsung Galaxy S8 and S8+

Learn how to set up your email on your Samsung Galaxy S8 or S8+ with these tips. If you've got a new Samsung Galaxy S8 smartphone and want to get it set up to connect to your Shaw email account, you can follow the instructions below to get started. N... Read more

How To: Connect to WiFi with an Apple device

If you have an Apple device and would like to connect to WiFi at home, or by using a Shaw Go WiFi hotspot, follow the instructions below. Connect to in-home WiFi Connect to Shaw Go WiFi Connect to in-home WiFi To connect your device to your home WiFi... Read more

How To: Connect to Shaw WiFi with an Android device

If you have an Android device and would like to connect to WiFi at home, or by using a Shaw Go WiFi hotspot, follow the instructions below. Connect to in-home WiFi Connect to Shaw Go WiFi Connect to in-home WiFi To connect your device to your home Wi... Read more

How To: Connect to your home WiFi

If you have a computer, phone, tablet, or other wireless device you want to connect to your home WiFi network, follow the instructions below. Remember that all of the devices you connect to home WiFi will be sharing the same Internet connection. Conn... Read more

Connecting your Android Wear Smartwatch to WiFi

Learn how to connect your Android Wear 2.0 smartwatch to your Shaw in-home WiFi network. Follow the steps below to connect your Android Wear Smartwatch to WiFi. Did You Know? Most smartwatches currently available run Android Wear 2.0, which is compat... Read more

How to set up Shaw email on a Windows mobile device

Setting up email on your Windows mobile device? We can point you in the right direction. If you haven’t already created a Shaw email address, learn how before continuing. Visit Microsoft SupportRecommended server settings Visit Microsoft SupportMicro... Read more

How to set up email and WiFi - Android Lollipop

Learn how to connect your Android Lollipop device to WiFi as well as how to setup your Shaw email account through an Exchange server. While there are three options for setting up your email on an Android Lollipop device including Exchange, the prefer... Read more

How to set up email and WiFi - HTC M8

If you have an HTC M8 phone and want to set up WiFi and your Shaw.ca email account via IMAP which is the recommended email setup method or through an ActiveSync (Exchange) server, click on the links below. Click on the links below to be redirected to... Read more

How to set up Shaw email and WiFi on an LG G3

Setting up email on your LG G3? We can point you in the right direction. If you haven’t already created a Shaw email address, learn how before continuing. Visit LG SupportRecommended server settings Visit LG SupportLG offers the most up-to-date suppo... Read more

How to connect to WiFi - Google Chromebook

This guide will walk you through how to connect to a WiFi (wireless) network on your new Google Chromebook. Follow a few easy steps to set up your WiFi connection and get the most out of your Chromebook. For additional support, visit the Chromebook H... Read more

How to set up email and WiFi - Motorola Moto X (2014)

Read this guide to learn how to set up your WiFi and email using IMAP or a Microsoft Exchange (ActiveSync) server on your Motorola Moto X (2014) Android phone. For more information on your Motorola Moto X (2014) phone, visit Motorola Moto X Product S... Read more

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