Internet Articles

Internet Articles

Need help with your Internet?

Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

70 Articles

How To: Use Shaw Internet services with Google products

This article provides resources for setting up email or connecting to WiFi on Google devices, Google products, and Android devices. You can also set up Shaw email and connect to WiFi on Pixel phones, Pixelbook and Chromebook computers, Google Home de... Read more

How To: Use Shaw Internet services with Apple products

This article provides resources for setting up and troubleshooting Shaw Internet services on Apple products like iPhones, iPads, and Macs. You can also set up Shaw email and connect to WiFi on Apple Watches, Apple TV, and devices running the macOS an... Read more

How do I modify my email settings on my Android device?

If you need to update your @shaw.ca email settings on an Android device: Go to the home screen and select Email. Tap the Menu button and select the Settings icon. Tap Account Name and then tap Server settings. Make your edits, then click Done. Did Yo... Read more

About: BlueCurve Home

BlueCurve Home is a digital dashboard to manage your home WiFi network and connected home. You can self-install and set up your WiFi environment in minutes, find your WiFi password, know who's online, and troubleshoot issues. Plus, manage family memb... Read more

Shaw Internet Services FAQs

Learn more about Shaw Internet services with our frequently asked questions. Did You Know: You can view past bills, set up Auto payment, set up your eBill, and view your current bill status using the My Shaw app. Download the My Shaw app on the Apple... Read more

Shaw Internet Troubleshooting FAQ

Below you'll find answers to commonly asked questions about WiFi connectivity, network issues, and how to improve download speeds. Many Internet issues can be quickly solved by resetting your modem unplugging the power cord, waiting 30 seconds, and p... Read more

How To: Use Shaw Internet services with your devices

This article will help you set up and troubleshoot email and WiFi on devices like phones, computers, gaming consoles, TVs, and accessories. You'll find links to more detailed articles for Shaw devices, and links to external websites for devices sold ... Read more

Third-party support FAQ

This article covers some of the most commonly asked questions about third-party support. While Shaw is committed to providing the best service to our customers, we no longer can provide support for non-Shaw related issues. Note: Information about pro... Read more

Smartphone setup guides 2018

Over 50 smartphones were released in 2018, and though we don't have email setup guides for all them, we do have step-by-step instructions for setting up email on some of the most recent iPhone and Android devices. Smartphones Apple devices: Apple iPh... Read more

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