Internet Articles

Internet Articles

Need help with your Internet?

Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

10 Articles

How to connect your internet and home phone equipment

Need to set up a new or replacement piece of equipment for your internet or home phone service? Select the model you have on this page for help getting it connected. Connecting your internet equipment Looking to connect your internet equipment? Find ... Read more

How To: Set up and activate Ignite WiFi Pods

This article will tell you how to set up and activate your new Ignite WiFi Pods (Gen 2) (formerly known as Fibre+ WiFi Pods). Pods improve your home network's WiFi coverage and eliminate dead spots. If you need answers to other common Self Connect qu... Read more

How To: Connect other Shaw modems

This article will help you set up your Arris (SBG6782) or Cisco (DPC3848V or DPC3825) modem so you can start enjoying your Shaw Internet services. If you are setting up an Ignite WiFi Gateway, click here. If you need answers to other common Self Conn... Read more

How To: Connect your WiFi modem (Hitron CGNM-2250)

This article tells you everything you need to know to connect your WiFi modem to your Internet services. The following instructions apply to the Hitron CGNM-2250, Cisco DPC 3848V, Cisco DPC 3825, and Arris SBG6782 WiFi modems. If you are setting up a... Read more

How to Self-Install a Shaw Advanced WiFi modem

Learn how you can save time by self-installing your new Shaw Advanced WiFi modem and get connected quickly. We'll ship your Advanced WiFi modem Self-Install Kit directly to your house so there's no need to take time off for an installation appointmen... Read more

How to connect your Shaw equipment

What service are you connecting? Choose your service for instructions on how to connect its equipment. Internet and home phone TV and streaming Home security What equipment are you connecting? Look at your new equipment and find the model. Once you’v... Read more

Self Connect FAQ

Choosing Self-Connect Self-Connect process FAQs Post Activation FAQs Internet & WiFi FAQs TV FAQs Phone FAQs Other Self Serve resources We know that you're eager to start using your services — and there's no reason to wait! Our Self-Connect kits prov... Read more

How To: Connect and activate your Internet modem

The information below will help you connect your new modem and configure its built-in WiFi network, and get all of your other wireless devices connected and online. Optimal modem placement Self Connect Instructions - WiFi modem Self Connect instructi... Read more

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