If you're having issues with a web browser (eg. Chrome, Safari, Edge, Firefox) there are three easy things you can do that might address the issue.

  • Update your browser to the latest available version.
  • Clear your browser's history (of all previously viewed files and pages).
  • Reset your browser (erasing everything, including personal settings).

You can usually find these options in your browser's menu bar under Settings or Preferences. If you need help with your specific web browser, visit the developer's support website.

Web browser support websites

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