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[austinphoto]

It's getting to the point where I will be telling Rogers/Shaw to put me on the payroll.  That's the message I get when I try to log in to my webmail account on my desktop. When I use my iphone it connects. What the hell is going on with this outfit.  I've called at least 4 times in the last month over problems with "service". Anyone else in Thunder Bay getting this?

[rstra · Accepted solution]

@austinphoto Try clearing your cache and cookies, or try a different browser. 

[mdk]

@austinphoto -- I am far to the west of Thunder Bay, and when I get this message, I close all instances of my web-browser.  That deletes all of Shaw's "session-cookies". Then, the next time I open Shaw WebMail, it works fine. Deleting ALL the cookies is not necessary. Clearing the cache has no effect.

.

[austinphoto]

Clearing the cache worked for me but there have been many glitches with Shaw lately. I was on the phone again tonight. Went to Crave and rec’d a notice I had to pay $21.95 first. I already had the account!! Thanks for your attention and so 

[mdk]

@austinphoto wrote and so

and that's where your message ends ???

On your monthly invoice from Rogers/Shaw, does it show a fee for a subscription to Crave?

Do you get any monthly invoice (paper or on their web-site) from Crave, billing you?

[austinphoto]

That's strange! My message was that clearing the cache took care of the problem. The Crave problem happened twice now. But if I close and go back in, all works fine. Shaw worked so much better before Rogers name tagged on. lol

Crave is on my billing. I thought someone was messing with me as I get it for $11.00 a month because of a screw up when I changed my package.  I was informed Crave and HBO was part of it.  They didn't tell me it wasn't the main APP but added channels with limited choice.

[mdk]

@austinphoto wrote They didn't tell me ...

If you purchase anything (microwave, TV, computer, mobile-phone, automobile, hotel rental) there always is something that they don't tell you. Could it be avoiding "Too Much Information", or is it "Buyer Beware" ?