Hello Shaw support,
I have a Hitron modem in bridge mode. I am an IT professional and need IPv6 connectivity due to my particular line of work (as a network engineer), and currently get that through a tunnel. However, probably due to the jitter introduced by the Hitron, the tunnel limits my IPv6 throughput to around 10 or 20 Mbps and so I never really get to use my 150Mbps since my systems default to IPv6.
I understand if the Hitron device has not been tested for routing with IPv6, but is it possible to enable IPv6 in bridged mode on my account? I would really like to be able to use the 150Mbps that I am paying for on a monthly basis. I just upgraded to the Hitron modem early this year, before the Arris was available, and had to verbally sign a new contract.
Perhaps this is not an option in your existing provisioning system, but it would be nice (assuming you are not going to be deploying IPv6 to the Hitron modems globally in routed mode anytime soon) to have IPv6 enabled when using the device in bridge mode. I am not going to need any support for it - I understand how to configure DHCPv6-PD client, since I work for an ISP that offers IPv6 to residential users.
I don't particularly need the XB6, and if I upgrade so soon after upgrading to the Hitron, Shaw will force me onto an even longer contract than I just signed to get the Hitron.
It shouldn't matter whether or not the Hitron works properly as an IPv6 router if it is in bridge mode. Why not allow bridge mode customers with other modems to get IPv6?
In my opinion, the XB6 modem is junk. I bought my Hitron modem out right and I'd also like to use IPv6 with the Hitron modem. Technically speaking these devices aren't modems anyway. They are gateway devices and or Media converters if you will.