Jump to solution

New BlueCurve Gateway and the 2.4 Ghz band.

iamnotascientis
Grasshopper

I have the new Blue Curve Gateway modem. It indicates that it is "dual band". Most smart plugs only work with the 2.4 Ghz band. I cannot get my smart devices to "see" the 2.4 band. How do I do this? 

Labels (1)
1 Solution

Accepted Solutions
Jump to solution

You will need to disable band steering on the BlueCurve m...

rstra
Grand Master

You will need to disable band steering on the BlueCurve modem, so you have separate SSIDs for both the 2.4 and 5 ghz networks  Instructions can be found here:

https://support.shaw.ca/t5/internet-articles/how-to-change-the-wireless-network-name-ssid/ta-p/6730#...

View solution in original post

Reply
Loading...
24 Replies
Jump to solution

You will need to disable band steering on the BlueCurve m...

rstra
Grand Master

You will need to disable band steering on the BlueCurve modem, so you have separate SSIDs for both the 2.4 and 5 ghz networks  Instructions can be found here:

https://support.shaw.ca/t5/internet-articles/how-to-change-the-wireless-network-name-ssid/ta-p/6730#...

Reply
Loading...
Jump to solution

This method no longer works, both the 10.0.0.1 menu and t...

Brudeski
Grasshopper

This method no longer works, both the 10.0.0.1 menu and the bluecurve app no longer have any band steering or AP renaming options enabled.

Reply
Loading...
Jump to solution

Try using https://internet.shaw.ca/ To access the setting...

rstra
Grand Master

Try using https://internet.shaw.ca/ To access the settings.  

Reply
Loading...
Jump to solution

Same here. What should I do.

Loggerhead
Grasshopper

Same here. What should I do. 

0 Kudos
Reply
Loading...
Jump to solution

-- Same here. What should I do? Do the same thing as  rec...

mdk
Grand Master

@Loggerhead -- Same here. What should I do?

Do the same thing as @rstra recommended at ‎2020-12-10 01:52 PM, in this thread.

 

0 Kudos
Reply
Loading...
Jump to solution

Sorry I can’t find your solution.  Could you give me link...

Loggerhead
Grasshopper

Sorry I can’t find your solution.  Could you give me link again? 

0 Kudos
Reply
Loading...
Jump to solution

-- in this thread, if you view your own posting from yest...

mdk
Grand Master

@Loggerhead -- in this thread, if you view your own posting from yesterday, and scroll-up to see older messages, you will see the posting by @rstra on ‎2020-12-10 01:52 PM.

 

 

 

0 Kudos
Reply
Loading...
Jump to solution

Had the same issue.  Split the wifi into two bands one 2....

SWF
Grasshopper

Had the same issue.  Split the wifi into two bands one 2.4ghz and one 5.0 ghz.  Rename the 2.4 ghz with the same name you had for the combined account and leave the other one as xxx 5.0.  Program all your 2.4ghz devices with the new split wifi.  Once completed, recombine the two signals.  Worked beautifully!

Reply
Loading...
Jump to solution

It seems that we did that but when the power failed We ha...

LL33
Grasshopper

It seems that we did that but when the power failed We had to go through the whole process again... painful with 11 smart bulbs sockets etc, not to mention all the iOS devices! ... also I think one issue is that the smart phones get auto routed through 5 G after their merge - but to set up and interact with smart devices I think the phone needs to be on 2.4.... I’m going to give your solution one more shot but am wondering why merge them back together?   If they stay as two it seems to get around the auto steering more fully.

0 Kudos
Reply
Loading...
TALK TO US
Need more help?