Not working for me either.

[Eran]

Not working for me either.

[boff89]

Is this working for anyone yet? Does nothing for me

[shaw-tony]

@boff89 @raz4 @Robert27 @Eran are the settings not saving in the app or once saved they are not applied/working as expected?

[boff89]

It just fails every time you try and save the settings so nothing applies. I talked to 2 SHAW techs via chat and they were 0 help.

In the end i bridged the modem instead. No idea why you would force this website if nothing works properly on it.

[Eran]

The settings are saved, but the traffic doesn't make it.

[shaw-tony]

@boff89 @Eran are you using the web version or the mobile application?

It was a vendor decision to no longer support settings/features within the GUI which required a migration. 

[boff89]

I did both browser and phone app - same error on both

[Eran]

I've tried the app, and it didn't work. Then I had my router replaced for other reasons. On the new router I used the browser, and it didn't work.

@shaw-tony I don't know about the vendor. I deal with my ISP...

[shaw-tony]

@boff89 do you have an image of the error message (remove any personal info)?

@Eran yes, but there is no longer any support/updates for the modem UI firmware from the vendor. We migrated the settings to the app so we can continue making the settings available to users. 

I am working with our engineers to resolve this matter as we were not able to reproduce this.

After adding the port on the App or internet.shaw.ca, can you check at http://10.0.0.1 and look at "Troubleshooting > Logs" click Show logs for system logs.

Does it show "[portmapping] add tcp/udp externelports xxxxx IP xxxx Active" with the timestamp of when you added it?

[dugbot]

I can't remove port forwards via the Shaw site (using browser) either, but I did see this in the logs:

I get this:

NOTE 2:  I did restart the gateway