Thanks – much appreciated.

[Eran]

Thanks @shaw-tony – much appreciated.

[trevorbradley]

I just finished a Shaw Chat (trying to get BlueCurve port forwarding working) where I was told that Port Forwarding is permanently disabled for users, and that this was a "Recent Development." 

Say it ain't so!  I've been a Shaw customer for 20 years, but this might be enough to get me to switch. 😞 😞 😞

[mdk]

@dugbot --  I did see this in the logs ...

Those are events related to "IPv6".

I think that you want to "forward" the IPv4 traffic, for some ports.

[mdk]

@trevorbradley -- I was told that Port Forwarding is permanently disabled for users, and that this was a "Recent Development." 

Did you notice that @shaw-tony stated that using the BlueCurve's web-server access has been removed, forcing one to use the "app" as the ONLY way to make changes?

It's too bad that what you were told seems to be only "half" of the story.

[dugbot]

Yes, it's IPv4 I'm wanting to change.

Other posts suggest the ability to change port forwarding is no longer available, but I already have ports forwarding that I no longer want enabled. Those were set when it was done on the local gateway.

How can I disable these?

Doug

[mdk]

@dugbot -- How can I disable these?

Two methods come to mind:

1. a "pin-hole" reset of the BlueCurve, to return it to "factory settings", i.e., no forwarding;

2. use the BlueCurve app on your smart-phone to delete the settings.

[trevorbradley]

@mdk I'm getting the same "Your Gateway may be Offline" error message on both the app and the web.  The actual interface seems to flash for a very short time before getting the error.

EDIT: Fixed with a cable modem reboot, as suggested by Shaw support.

[dugbot]

Thanks for the suggestions, but app is has the same issue.

I will try the pin-hole reset later, when I don't need the internet for awhile.

[dugbot]

Thanks mdk, the pin-hole reset has cleared all the old port forwards, and now I am able to configure ports via both the website and the app.

[shaw-tony]

@Themikeberg @trevorbradley @Eran @MikeMixxFM @GigiB @Robert27 @raz4 @boff89 @trevorbradley 

We have an open incident to resolve this issue and are continuing to collect examples. Can you please provide screenshots of your experience and what ports you are using?