Can you take these 3 tests and report the speeds you get?
http://www.dslreports.com/speedtest click Gigabit / Fiber
Never had any problems
Try restarting your modem and make sure your wired.
How many devices are connected to the internet?
shaw custom speed test is ok
dsl reports tes ok
speedtest .net test is crap.
Guess speedtest .net likes to waste money on a broken site, I dunno
Turn off your AVirus and test again You may find your AV is throttling your connection.
My AV hasn't changed in 10 years.
thanks anyway though