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Unable to log in to Webmail

mooer
Grasshopper

Webmail this morning shows "Unable to communicate with login server." and will not log in.

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Re: Unable to log in to Webmail

shaw-tamara
Moderator
Moderator

Hi everyone,

There was an issue with Webmail earlier but it should be resolved now. If you continue to have problems logging in, try clearing your cache before you log in. Thanks! 

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54 Replies
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Re: Unable to log in to Webmail

chrys300
Grasshopper

I can log in on Laptop, but not on my Samsung S9. What is going on?

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Re: Unable to log in to Webmail

dicksonsigns
Grasshopper

Im getting the same message

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Re: Unable to log in to Webmail

shaw-tamara
Moderator
Moderator

Hi everyone,

There was an issue with Webmail earlier but it should be resolved now. If you continue to have problems logging in, try clearing your cache before you log in. Thanks! 

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Re: Unable to log in to Webmail

mooer
Grasshopper

This appears to be fixed now - thanks!

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I'm having this problem this morning. Never happened befo...

InvalidUserName
Grasshopper

I'm having this problem this morning. Never happened before, tried clearing the cache didn't seem to work.

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looks like there was a webmail interruption this morning....

shaw-tony
Moderator
Moderator

@InvalidUserName looks like there was a webmail interruption this morning. I have more details here.

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2022-06-06  10:14 CDT  -   " Unable to communicate with l...

Maryloumiller
Grasshopper

2022-06-06  10:14 CDT  -   " Unable to communicate with login server. "

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Works for me

rstra
Grand Master

@Maryloumiller 

Works for me 

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do you have any saved bookmarks for Shaw webmail that you...

TSR-Ali
Shaw Squad

@Maryloumiller  do you have any saved bookmarks for Shaw webmail that you are using? It may be something cached in the web browser causing this.

Try to delete any saved bookmarks, then open http://webmail.shaw.ca directly in the address bar of the web browser and try to sign in again.

Other thing to test would to try in a different web browser version (Microsoft Edge/Firefox/etc).

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