Mobile Articles

Shaw Mobile: Trade-in program

Shaw Mobile’s trade-in program could save you up to $300 on your next device purchase. Our trade-in program is available in-store, to both new and existing customers, as an easy on the spot transaction. Want more great reasons to trade-in your old de... Read more

Shaw Mobile Sign-up for Existing Shaw Residential Customers

Already a Shaw residential customer in Alberta or British Columbia? We’re making it easier than ever to switch to Shaw Mobile by waiving certain sign-up requirements and instead using your account history, plus ongoing relationship with Shaw to deter... Read more

Shaw Mobile: One-Time Passes and Add-Ons

Shaw Mobile offers a variety of Add-Ons and One-Time Passes to keep you connected whether you’re travelling throughout Canada, visiting international destinations, or making calls to international phone numbers. If you would like to subscribe to an A... Read more

How To: Update phone from displaying the wrong phone number

When changing phone numbers, including when you port in your phone number from a previous wireless provider, your phone may show the old phone number. This could impact your ability to use certain services such as iMessage, RCS, and Facetime. On All ... Read more

Shaw Mobile: Long Distance and Roaming

Shaw Mobile offers a variety of options to keep you connected while travelling throughout Canada, visiting International destinations and to make calls to International phone numbers. You may need to enable International Roaming in My Shaw Mobile. Na... Read more

Shaw Mobile: MyTab Program

Shaw Mobile’s MyTab program lets you reduce the upfront cost of purchasing a device by taking advantage of a monthly payment program that spreads out payments over a 24 month term. For available MyTab offers, check out our Devices page. MyTab Eligibi... Read more

Shaw Mobile: Accessibility Support

To address the needs and concerns of all our customers, Shaw Mobile provides the following services for customers with disabilities: Teletypewriter – TTY Service 7-1-1 IP Relay Service Directory Assistance Alternative Format Documentation For detaile... Read more

Shaw Mobile: IP Relay

Shaw Mobile offers IP Relay to deaf and hard-of-hearing individuals to place and receive text-based relay calls from their mobile device or personal computer. IP to Voice calls within North America are free of charge to the IP caller. International a... Read more

Shaw Mobile: Discount Eligibility

Shaw customers in wireless coverage areas of Alberta and British Columbia may be eligible for a discount on select Shaw Mobile rate plans when they also subscribe to a qualifying residential Internet plan. About the Shaw Mobile Discount Program If yo... Read more

Shaw Mobile: Rate Plans

Shaw Mobile provides flexible, smart, postpaid rate plans that fit a broad range of connectivity needs. We know that mobile rate plans can be confusing, so we want to provide all the information you need right here, to help you find the one that best... Read more