Mobile Articles

Mobile Articles

8 Articles

Shaw Mobile Brand Sunset FAQ

General FAQ Service and Activation FAQ Account FAQ Most Shaw Mobile customers moved to Rogers to keep an equivalent plan and price. We cancelled the remaining Shaw Mobile lines on December 21, 2023. If you wish to reactivate your line, please contact... Read more

About Shaw Mobile Billing

If you also have Shaw Home services, you will receive a separate invoice for your Shaw Mobile service on an invoice date that is assigned when you activate service. You will receive a new invoice on this date each month that will include your monthly... Read more

Shaw Mobile: Data Caps and Roaming

Data caps are designed to prevent you from incurring unwanted data overages by limiting data spending while travelling or when purchasing additional data. At Shaw Mobile, there are two types of data caps: National (on the Shaw or Nationwide network) ... Read more

Shaw Mobile: Voicemail

Voicemail service is included with all Shaw Mobile rate plans and allows callers to leave you a message when you’re unavailable. Included Voicemail Service by Rate Plan The Voicemail service included with your Shaw Mobile rate plans varies by plan ty... Read more

How To: Return Shaw Mobile Equipment

Our return policy is designed to be simple and easy. If you find that Shaw Mobile product(s) are not meeting your expectations, follow these instructions to return your Shaw Mobile device. What is your Return / Exchange Policy? Within 15 days, if you... Read more

Shaw Mobile: Enhanced Services and Device Compatibility

Shaw Mobile's network is compatible with a wide array of devices with many enhanced services available to them. Use our Device Compatibility Checker to check your device's compatibility on our network and with enhanced services. Confirming Capability... Read more

Shaw Mobile: LAA (License Assisted Access)

LAA (License Assisted Access) is a network technology that takes advantage of unlicensed spectrum to provide faster data speeds. Access to LAA LAA allows Shaw Mobile to provide an improved data experience in areas with high network traffic such as ma... Read more

Shaw Mobile Coverage

Whether you’re connected to the Shaw network, Shaw Go WiFi, or one of our partners’ Nationwide mobile networks, we’ve got you covered coast to coast in Canada. Plus, you’ll never get an unexpected data overage charge. About Shaw Mobile's Networks Sha... Read more

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