Learn about Shaw home phone services and how to fix common home phone issues from setting up your voicemail to dealing with no dial tones with our Shaw home phone frequently asked questions.
Did You Know
You can view past bills, set up Auto payment, set up your eBill, and view your current bill status using the My Shaw app. Download the My Shaw app on the Apple App Store or get it on Google Play for your Android device. .
Where can I find a list of Shaw Home Phone service? How much is a Shaw home phone per month?
Does Shaw’s home phone packages include long distance rates? How much are Shaw’s long distance plans?
What is a Shaw Digital Phone Terminal?
How do I set up my voicemail?
For additional details see: Setup and access your Voicemail service
How do I block phone numbers on my Shaw home phone?
For additional call blocking options please see: Star Codes / Value Added Features
Can I set up call forwarding with my Shaw home phone?
To disable call forwarding:
How do I reboot my home phone?
I’m not getting a dial tone on my home phone.
If you are not getting a dial tone on all of or multiple phones, please see our guide on Troubleshooting No Dial Tone on all Phones.
In some cases you may need to perform a simple pin-hole reset of your Shaw Digital Phone Terminal to restore a working dial tone. To do this please see: How to perform a DPT pin-hole reset