Learn about your Shaw Digital Phone Terminal (DPT). Your Shaw Home Phone service is delivered to your home through a Shaw Digital Phone Terminal. The DPT is the heart of your home's phone service and needs to be properly connected into your household wiring in order for it to be able to provide a reliable and functional Shaw Home Phone experience.

This article will provide insight into:

 

Light sequence of the Motorola SBV5220 DPT

The lights on your Digital Phone Terminal are a simple way for the DPT to provide the necessary information concerning its active connection, the condition of its backup battery, and even if your phones are actively in use. Knowing whether or not a light is flashing or solid will allow you to better troubleshoot problems with your Home Phone service. Here is a brief explanation for the function of each light and what is being indicated if the light is flashing or solid (on).

 

Light Sequence of the Motorola SBV5220 DPT

Light Sequence of the Motorola SBV5220 DPT

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Light Sequence of the Arris TM602 DPT

Here is a brief explanation for the function of each light on the Arris TM602 Digital Phone Terminal and what is being indicated if the light is flashing or solid (on). Understanding the light sequence can help troubleshoot issues with your Arris DPT.

 

Arris TM602 DPT Light Sequence

Light Sequence of the Arris TM602

Did You Know

You can find additional troubleshooting tips and tricks with our home phone frequently asked questions.

Learn more: Shaw Home Phone FAQs

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