I login to Webmail on my desktop using a password, and don't use an app on my phone.

My inbox shows one new message, unread, but there is no email. I have cleaned the cache many times, restarted the computer and shutdown the computer.

Prior to this error I had an email in my inbox, that was clearly spam, so I put it in my junk folder. It took several tries to delete it, each time I had an error message. (no message #). Finally I marked it as read in my junk folder, then was able to delete it..

Please assist with my problem.

Thank you.