My phone's internet access suddenly became blocked a couple days ago - anytime I try and access a webpage, I get a message saying my device has been paused on BlueCurve, and to un-pause it through the BlueCurve app.

Thing is, I don't have a BlueCurve modem/setup. I called tech support and they had no suggestions other than to restart my modem, which fixed it temporarily but a few hours later I again am getting blocked by BlueCurve.

Any idea what's going on here and what I can do to fix it?