The last number of months I have been losing a number of recorded shows from my PVR. I did not realize until recently that this was part of a bigger issue with Shaw.
At the beginning of October I checked my PVR and noticed that ALL recorded program before September 24 had been deleted, which happened to be quite of number of shows. I chatted on line with a Shaw rep and the person explained to me that they are aware of the problem and are working with the developers for a resolution. Wow. It is taking them a long time to do this, as I see that people have had this problem since the summer. I understand that Shaw does not have an ETA on a resolution.
I have now noticed other issues, such as having problems when fast forwarding through CBC News Network recorded shows. Also requesting only 10 episodes of a certain show and more than 10 episodes end up being recorded on my PVR.
I do not watch any live television and rely on the recording and storing of shows on a PVR. Has anyone out there made any progress on this issue with Shaw?