Service Updates & Outages

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Service Updates & Outages

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service outage

Sept 20 – Claresholm | All Services - Outage (Resolved)

Affected Area: Claresholm Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points Reference Number: INC0616478 Summary: Some customers in Claresholm may be experiencing an interr... Read more

Maintenance Alert

Sept 18 - National | Shaw on Demand Interruption

Affected Area: National Affected Services: Shaw on Demand Reference Number: CHG0212127 Date: Sept 18, 2019 Start: 06:30 MT End: 11:00 MT Summary: Some customers may experience an interruption of the affected Shaw services between 6:30 am and 11:00 am... Read more

Service Announcement

Sept 12 | Bell Media CTV Channel Rebrand

As of September 12, Bell Media will be introducing new brand identities for 4 of its specialty networks to bring them under the CTV banner. Welcome the new 4 CTV channels: CTV Comedy Channel - formerly known as Comedy Network CTV Sci-Fi Channel - for... Read more

Service Announcement

Aug 26 | MusiquePlus rebrands to ELLE Fictions

On August 26th, 2019, your favorite French music video channel MusiquePlus will rebrand to the new channel ELLE Fictions. Offering series and movies in French, this new channel will revive your dreams and allow you to relive moments of nostalgia thro... Read more

Service Announcement

Aug 8 | BlueSky TV Enhancements - Now Available in Winnipeg

Starting August 8, 2019, BlueSky TV customers in Winnipeg (and surrounding areas) have access to Cloud PVR functionality, more HD channels, and our new wireless TV box! We first introduced these features to customers in the Calgary area this spring, ... Read more

Service Announcement

Sept 30 | CosmoTV and IFC to cease broadcasting

As of September 30, 2019, Independent Film Channel (IFC) and Cosmopolitan TV (CosmoTV) will cease broadcasting in Canada. This decision was made by Corus Entertainment. These channels will be removed from all lineups across the country and will not b... Read more

Service Announcement

Jul 25 | BlueSky TV Enhancements - Now Available in Edmonton

Starting July 25, 2019, BlueSky TV customers in Edmonton (and surrounding areas) have access to Cloud PVR functionality, more HD channels, and our new wireless TV box! We first introduced these features to customers in the Calgary area this spring, f... Read more

Service Announcement

June to October 2019 | HD Network Upgrades: Lillooet, BC

Between June 4 and October 16, 2019, we will be completing network upgrades for Lillooet, BC. These changes include converting the majority of your Standard Definition (SD) channels to High Definition (HD). The result will be a channel lineup that is... Read more