Service Updates & Outages

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Service Updates & Outages

Lower Mainland

Abbotsford, Anmore, Bowen Island, Burnaby, Coquitlam, Langley, Lions Bay, Maple Ridge, Mission, New Westminster, North Vancouver, Pemberton, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Squamish, Surrey, West Vancouver, Whistler, White Rock, and nearby communities

Service Outages

Sept 17 – Maple Ridge (Albion Park) | All Services - Outage (Resolved)

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Scheduled Maintenance

Sept 17 - National | Account Services and Equipment Activation Interruption

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Sept 16 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Sept 16 - Downtown Vancouver & Coal Harbour | Internet, WiFi, Television and Phone Interruption

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Sept 16 - East Vancouver | Internet, WiFi, Television and Phone Interruption

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Sept 15 - North Vancouver & Dollarton | Internet, WiFi, Television and Phone Interruption

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Service Announcements

Waiving Long Distance charges to Afghanistan and Haiti in Sept 2021

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Sony PlayStation 5 and Microsoft Xbox Series X/S Console Launch

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Jan 1, 2021 | Rate Adjustment FAQ

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How do I get help at home from a technician?

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COVID-19 - Opening up Shaw Go WiFi

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Statement from Shaw Communications regarding COVID-19

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Shaw ThinkTank FAQs

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