Service Updates & Outages

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Service Updates & Outages

Lower Mainland

Abbotsford, Anmore, Bowen Island, Burnaby, Coquitlam, Langley, Lions Bay, Maple Ridge, Mission, New Westminster, North Vancouver, Pemberton, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Squamish, Surrey, West Vancouver, Whistler, White Rock, and nearby communities

Aug 28 - Coquitlam, Port Moody and neighbouring areas

Affected Area: Coquitlam, Port Moody and neighbouring areas Affected Services: Digital TV, VOD, BlueSky TV Reference Number: CHG0207063 Date: Aug 28, 2019 Start: 00:00 MT End: 06:00 MT Summary: Some customers may experience an interruption of Shaw se... Read more

Aug 28 - Eastern Surrey and parts of Langley

Affected Area: Eastern Surrey and parts of Langley Affected Services: Digital TV, VOD, BlueSky TV Reference Number: CHG0207068 Date: Aug 28, 2019 Start: 00:00 MT End: 06:00 MT Summary: Some customers may experience an interruption of Shaw services be... Read more

Service Announcement

Sept 30 | CosmoTV and IFC to cease broadcasting

As of September 30, 2019, Independent Film Channel (IFC) and Cosmopolitan TV (CosmoTV) will cease broadcasting in Canada. This decision was made by Corus Entertainment. These channels will be removed from all lineups across the country and will not b... Read more

Service Announcement

May 4 - June 5 | Gateway User Interface Update

Shaw will be performing an update to all Gateway set-top boxes. The purpose of this update release is to address feedback surrounding the Guide genre colouring from a previous update. This update will take place automatically between May 4, 2019 and ... Read more