Service Updates & Outages

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Service Updates & Outages

Lower Mainland

Abbotsford, Anmore, Bowen Island, Burnaby, Coquitlam, Langley, Lions Bay, Maple Ridge, Mission, New Westminster, North Vancouver, Pemberton, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Squamish, Surrey, West Vancouver, Whistler, White Rock, and nearby communities

Service Outages

Apr 1 - North Vancouver (Central Lonsdale) | All Services - Outage (Resolved)

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Scheduled Maintenance

Apr 3 - Newton and neighbouring parts of Surrey | Internet, WiFi, Television and Phone Interruption

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Mar 31 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Mar 31 - North Vancouver | Internet, WiFi, Television and Phone Interruption

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Mar 30 - Downtown Vancouver & Coal Harbour | Internet, WiFi, Television and Phone Interruption

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Mar 30 - Abbotsford | Internet, WiFi, Television and Phone Interruption

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Mar 30 - North Burnaby | Internet, WiFi, Television and Phone Interruption

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Mar 30 - South Surrey | Internet, WiFi, Television and Phone Interruption

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Service Announcements

Legacy TV box upgrades in Calgary, Edmonton, and Vancouver

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November 28, 2022 | Blocked Access to Unauthorized Streams of Live NHL Games

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Nov 1, 2022 | Rate Adjustment FAQ

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How do I get help at home from a technician?

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Shaw ThinkTank FAQs

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