Service Updates & Outages

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Service Updates & Outages

Northern Alberta

Barrhead, Beaumont, Bentley, Blackfalds, Bon Accord, Bowden, Bruderheim, CFB Edmonton, Devon, Didsbury, Drayton Valley, Edmonton, Edson, Fort McMurray, Fort Saskatchewan, Gibbons, Hinton, Innisfail, Jasper, Lacombe, Lamont, Leduc, Lloydminster, Morinville, Olds, Penhold, Ponoka, Red Deer, Redwater, Rocky Mountain House, Sherwood Park, Spruce Grove, St. Albert, Stettler, Stony Plain, Sylvan Lake, Vegreville, Vermilion, Westlock, and nearby communities

Service Outages

Nov 29 - Stony Plain | All Services - Outage (Resolved)

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Nov 29 - Red Deer (Glendale) | All Services - Outage (Resolved)

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Nov 29 - Red Deer (Morrisroe) - All Services - Outage (Resolved)

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Scheduled Maintenance

Dec 3 - Northwest Edmonton | Internet, WiFi, Television and Phone Interruption

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Dec 3 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Nov 30 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Service Announcements

Sony PlayStation 5 and Microsoft Xbox Series X/S Console Launch

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November 1 | Hollywood Suite Go App Decommission

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Jan 1, 2021 | Rate Adjustment FAQ

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June 19 | MAV TV rebrands to REVTV

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How do I get help at home from a technician?

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COVID-19 - Opening up Shaw Go WiFi

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News and Free Previews (March - April)

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Mar 13 | NHL Pauses 2019-2020 Season

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Mar 12 | Ask BlueCurve TV for your WiFi password

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Statement from Shaw Communications regarding COVID-19

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Mar 2 - 10 | HD Guide Software Update

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April 30 | Peachtree TV - Channel Removal

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Nov 16 - Dec 11 | Gateway User Interface Update

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Oct 3 | Click to Add Channels from your BlueCurve TV Box

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Shaw Hotspot

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Shaw ThinkTank FAQs

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We're Making Changes To Our Web Applications

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