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Network Outages

View possible outages in your region below for Internet, TV, Home Phone or Mobile services.

Region: Ontario region

Service Interruption | Parts of Ontario

Impacted services:  Some Wireless, Internet, TV, Home Phone, 911

Expected resolution: Being assessed

Cause: Commercial power outage caused by severe weather

Current status: Teams continue to deploy backup generators and work with hydro partners to restore service. As hydro starts being restored in some communities, services are coming back online. (updated 12:01 a.m.)

Learn more

To learn more about network outages and how Rogers handles them, see our outages guide.

Troubleshooting and solutions for network issues

Internet/WiFi troubleshooting

Learn how to troubleshoot any Internet issues

TV/Streaming troubleshooting

Learn how to troubleshoot TV or Streaming service issues.

Wireless troubleshooting

Learn how to troubleshoot Wireless service issues.

Rogers Xfinity Storm-Ready WiFi

Power out? Internet on. Stay connected through the unexpected with Rogers Xfinity Storm-Ready WiFi.

Home phone troubleshooting

Learn how to troubleshoot Home Phone service issues.

Identify Social Engineering Scams

Learn how to identify and handle fraud attempts via social engineering scams (phishing, vishing, smishing)

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