Self connect guide for activating your Digital Cable Box
Learn how to connect and activate your Shaw Digital Cable Box whether you purchased your cable box either directly from Shaw or from an authorized retailer. If you've recently purchased a Digital Box either directly from Shaw or from an authorized retailer, you can activate your Digital Box online by visiting my.shaw.ca.
If you have purchased a Gateway/Portal system you will need to contact a Shaw representative to arrange an install, as this product cannot be activated online (click here for contact information).
Before completing the activation, please have the following items ready:
- Serial Number: Found on the rear of your Digital Box labeled as Host SN or printed below a bar code
- Account Number: Found at the top your monthly Shaw bill
How to Self-Install a Digital Box
Activate Self-Install TV Equipment
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Did You Know
If you have purchased a box which uses the new HD Guide (including some DCX3200s and the DCX3510), you will need to connect it in a slightly different way.
Learn More: HD Guide - Connecting and Activating Your Digital Box
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Activate Self-Install TV Equipment
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Self-Install allows you to quickly and easily set up and activate new Shaw TV equipment. Once your Digital Box is setup, it will need to be activated so your channel package and PPV/On Demand will work.
- Log into My Shaw
- Click TV on the sidebar
- Click Self-Install TV Equipment
- Click Get started
- Check to make sure you have the following and click Continue to Step 2
- Coax cable
- Power cord
- HDMI cable
- Remote Control
- Digital Box
- Enter your Serial Number and click Continue to Step 3
- Follow the How to Self-Install a Digital Box instructions and Continue to Step 4
- Confirm how you received your Shaw TV equipment
- Click Activate
- Give your digital box a few minutes to update the software before enjoying your new Digital Box
Your Digital Channels may say To Be Announced for up to 15 minutes while the guide information is downloaded.
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It's fast, easy and convenient, and it's totally a new way to connect with us.