Learn how to connect your digital box to a TV. From using the right cables to using a power adapter instead of a power cable. Before proceeding with connecting your Digital Box, please write down the serial number found on the rear of your Digital Box for future reference.
If this is the first time you are connecting this particular Digital Box, you will need this serial number to activate the Digital Box, which can be done online by visiting http://activations.shaw.ca.
Equipment needed to connect your digital box to a TV
To connect a Digital Box to your TV, you will need three cables:
- Power Cable for the Digital Box
- Coaxial Cable to connect the Digital Box to the wall outlet
- Video Cable to connect the Digital Box to your TV
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power cable |
coaxial cable |
video cable |
Which video cable to use
The video cable you use is dependent on the model of your Digital Box and the inputs available on the back of your television. Look to the rear or side panel of your TV to see what inputs are available (e.g. HDMI, component, RCA). Please refer to the Video cables section in the Glossary of Cables and Connections for more information about each cable type.
To see which set-top box you have, visit our article on Equipment Info on Rogers TV boxes.
Use these tips to determine which cable you should be using:
- For HD: Use Component or HDMI for HD video. Note that an HD Digital Box and an HD TV are required to view channels in HD.
- For SD: Use Coaxial or Composite for standard definition video. If you have a standard-definition Digital Box and/or a standard-definition TV you will need to use these cables. Or, if you have an HD Digital Box but are connecting to a standard definition TV (i.e. HDMI or Component is not available), you can alternatively connect your Digital Box to the TV using a Composite or Coaxial connection; this configuration will output a standard definition picture to your TV.
How to connect your digital box to a TV
Follow these instructions to connect your digital box to your TV.
- Screw one end of the included coaxial cable into your wall outlet, and the other end into the Cable In or RF In port on the back of the Digital Box.
- Connect the Video/Audio cables to your TV and Digital Box. You may have a few options in which cables to use, depending on which Digital Box you have purchased. The most common cables used are either HDMI (HD picture) or Composite (standard definition picture).
Note: Please remember the port where you connect the video cable on your TV (example: HDMI2, Component 1, etc)
- Connect the power adapter from the wall power outlet to your Digital Box
- Power on the Digital Box
- Press the INPUT or SOURCE button on your TV's remote to change to the correct input which you identified in step 2.
- If you used a coaxial cable to connect the Digital Box to your TV, manually change to channel 3 (4 in some areas) using the buttons located directly on your TV or on your remote that originally came with your TV (not your Rogers or Shaw Remote)
- You should now see picture. Your guide will take roughly an hour to populate the listings
How to determine the correct input
Follow these steps to determine the correct input port on your TV.
- Identify the input port on your TV where you inserted the video cable (coming from the Digital Box) and take note of the label above or around the port (e.g. HDMI1, Component3, AV1, etc.). This label indicates the type of video connection you have used between your Digital Box and the TV.
- Confirm that the Digital Box has been powered on.
- Press the INPUT (or SOURCE, ANT) button directly on your TV repeatedly (or on the remote that came with your TV, not the Shaw Remote) until the label for the input you have identified is selected on-screen and you see a picture on your TV screen.
Please refer to the table below for common TV Input labels for the video cables listed.
| Cable Type | TV Input |
| Coaxial | TV/CATV/Cable/Channel 3 |
| Composite | Video1/Video2/AV1/AV2 |
| Component | Component/YrPbBr |
| HDMI | HDMI1/HDMI2 |
Note: Be sure that all cables are plugged in tightly as in some cases the TV input may not show the picture on the TV as a result of a loose cable (such as the HDMI cable not being fully plugged in).