Yes. If you have an existing Disney+ subscription directly with Disney, you can easily activate your Shaw promotional subscription using the same Disney+ account and your existing Disney+ subscription will be paused automatically. You must take these steps to activate to ensure that your pre-existing Disney+ account is linked and that billing for your pre-existing Disney+ subscription is paused.
If you have an existing Disney+ subscription billed via a third party (i.e. Apple, Google, etc), you must manage that subscription with that third party in order to avoid duplicate subscriptions and fees.
You can also sign into Disney+ on Shaw TV or Shaw Stream using your existing Disney+ subscription without signing up for a promotion through Shaw.
You can also go to the Disney+ website at disneyplus.com and login to manage other account settings.
If you wish to cancel your Disney+ subscription through Shaw, you must contact a Shaw agent. See shaw.ca/contact-us for a list of contact options.
Once the promotion ends, your subscription(s) will auto-renew at the then-current rate of Disney+ every month starting on your regular billing cycle date. The subscription fee(s) will then be charged to your Shaw account monthly.
You can view details of your subscription(s) in My Shaw or cancel at any time by contacting a Shaw agent. To avoid charges, you must cancel at least 1 day before the end of your promotion or before the monthly subscription renewal date.
Disney+ has various plan options. For more information and pricing details, visit disneyplus.com.
Yes, content is streamed over the Internet and will count against your monthly data usage.
Note: Many of Shaw’s Internet plans included unlimited monthly data. You can view details for all our Internet plans here.
There are two ways you can set parental controls for the Disney+ app on Shaw TV and Shaw Stream devices:
By default, Disney+ will be set to TV-GA. You can lock content under Settings > Parental Controls > TV Rating Locks on your Shaw TV and Shaw Stream devices. Once locked, a Parental Control PIN is required before you can access the app.
You can block access to the Disney+ app using Applications Locks found under Settings > Parental Controls on your Shaw TV and Shaw Stream devices.