From Rogers Xfinity TV (formerly known as Ignite TV) to legacy equipment such as our SD Digital Box, browse our user guides to learn more about your Shaw cable box. Find information on topics ranging from setting up your cable box to programming your remote control or using search functionality with the articles below.
Follow the links below to learn how to use Rogers Xfinity TV, including how to access various features and settings or program your Rogers Xfinity TV remote control. You can also view detailed hardware information about your Rogers Xfinity TV equipment.
| Topic | Description |
| How to navigate the guide | Learn how to use the TV Guide. |
| How to setup PVR Recordings | Learn how to schedule a recording with Rogers Xfinity TV. You can schedule a single recording or a series recording. |
| How to access settings and preferences | Information on how to access the settings and preferences in Rogers Xfinity TV |
| How to use Voice Search | Learn how to enable voice control with the Rogers Xfinity TV remote and how to use voice commands with the voice remote. |
| How to program your Rogers Xfinity TV remote | Instructions for programming your Rogers Xfinity TV remote control including learning how to pair and unpair the Rogers Xfinity TV remote. |
| How to use search | Learn how to search for content and use the discovery capabilities of Rogers Xfinity TV to enjoy a smarter search experience. |
| How to access Shaw On Demand and PPV | Learn how to access On Demand and Pay Per View (PPV) content from your Rogers Xfinity TV cable box. |
| Overview of Rogers Xfinity TV Apps | Learn how to access apps from your Rogers Xfinity TV cable box. |
| Rogers Xfinity TV FAQs | Learn about Rogers Xfinity TV including functionality, menu settings, and billing information with our list of frequently asked questions. |
| Rogers Xfinity TV hardware overview | Learn about the features and specifications of your Rogers Xfinity TV hardware. |
Follow the links below to learn how to use Rogers Streaming (formerly known as Shaw Stream), including how to access various features and settings or program your Rogers Streaming remote control. You can also view detailed hardware information about your Rogers Streaming equipment.
| Topic | Description |
| Rogers Streaming overview & FAQ | Learn about the features and benefits of Rogers Streaming. Find answers to frequently asked questions about Rogers Streaming. |
| How to navigate the Rogers Streaming home screen | Learn how navigate the main menu to find apps and content on Rogers Streaming. |
| Overview of Rogers Streaming Apps | Learn about apps available on Rogers Streaming and how to access them. |
| How to access settings and preferences | Information on how to access the settings and preferences with Rogers Streaming. |
| How to use the Rogers Streaming voice remote | Learn how use the Rogers Streaming remote, voice control, and remote programming steps. |
| How to view program and episode info on Rogers Streaming | Learn how to view detailed information about content available on Rogers Streaming. |
| Troubleshooting Rogers Streaming issues and error codes | Find troubleshooting tips to resolve common issues with Rogers Streaming. |
| Rogers Streaming Player hardware overview | Learn about the hardware specifications of your Rogers Entertainment Box (formerly known as 4K Wireless Stream Player). |
Follow the links below to learn how to use your Gateway HDPVR, access settings, or view detailed hardware information.
| Topic | Description |
| Connecting and Activating | Instructions for connecting your Gateway HDPVR to your TV and activating it. |
| How to set up PVR recordings | Go here for assistance with setting up PVR Recordings. Learn how to pause, fast forward, and rewind live TV. |
| How to change settings | Information on how to change the settings and options for your Gateway HDPVR |
| How to use Search | Learn how to search for content including upcoming shows, recorded shows, and Video on Demand. |
| How to setup Favourites | Learn how to set up quick access to your favourite channels. |
| How to program your remote | Instructions for programming your Shaw remote to control your TV, audio receiver, blu-ray player, and other devices. |
| Shaw Go Gateway App (Android) | The Shaw Go Gateway App allows you to manage your PVR recordings remotely. |
| Shaw Go Gateway App (iOS) | The Shaw Go Gateway App allows you to manage your PVR recordings remotely. |
| Gateway HDPVR hardware overview | Learn about the features and specifications of your Gateway HDPVR hardware. |
Download the Gateway HDPVR User Manual
Follow the links below to learn how to use your HD Box, access settings or view detailed hardware information for your HD box.
| Topic | Description |
| Connecting and Activating | Instructions for connecting your HD Box to your TV and activating it. |
| How to change settings | Information on how to change the settings and options for your HD Box |
| How to use Search | Learn how to search for content including upcoming shows, recorded shows, and Video on Demand. |
| How to set up Favourites | Learn how to set up quick access to your favourite channels. |
| How to set up Guide views | Information on the different Guide view settings. Learn how to customize the Guide to your liking. |
| How to program your remote | Instructions for programming your Shaw remote to control your TV, audio receiver, blu-ray player, and other devices. |
| HD Box hardware overview | Learn more about the features and specifications of your HD Box. |
Download the HD Box User Manual
Follow the links below to learn how to use your HDPVR, access settings or view detailed hardware information for your HDPVR.
| Topic | Description |
| Connecting and Activating | Instructions for connecting your HDPVR to your TV and activating it. |
| How to set up PVR Recordings | Go here for assistance with setting up PVR Recordings. Learn how to pause, fast forward, and rewind live TV. |
| How to change settings | Information on how to change the settings and options for your HDPVR |
| How to use Search | Learn how to access and use the Search functionality on your HDPVR. |
| How to set up Favourites | Learn how to set up quick access to your favourite channels. |
| How to program your remote | Instructions for programming your Shaw remote to control your TV, audio receiver, blu-ray player and other devices. |
| HDPVR hardware overview | Learn more about the features and specifications of your HDPVR. |
Download the DCX3510 User Manual
Follow the links below to learn how to use your Digital Box, access settings or view detailed hardware information for your SD Digital box.
| Topic | Description |
| Connecting and Activating | Instructions for connecting your Digital Box to your TV and activating it. |
| How to use Search | Learn how to search for content including upcoming shows, recorded shows, and Video on Demand. |
| How to set up Favourites | Learn how to set up quick access to your favourite channels. |
| How to program your remote | Instructions for programming your Shaw remote to control your TV, audio receiver, blu-ray player and other devices. |
| See more Digital Box articles | See a full list of support articles for this Digital Box. |
| Digital Box hardware overview | Learn more about the features and specifications of your Digital Box. |
Download the Digital Box User Manual
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