Learn how to access parental controls and locks within the Shaw HD Guide. You are able to modify your ratings locks and purchase PIN through the settings option within the Shaw High Definition Guide. This will allow you to set a password which will need to be entered before any content can be ordered (purchased). In addition, you can also set a ratings locks which will cause all programming of a user-definable content rating (and higher) to require the same PIN to be entered before the content can be viewed.

How to access Parental Control settings

To access this feature, simply navigate to your settings menu. To do this:

  1. Press the MENU or SETTINGS button on your Shaw remote.
  2. Choose the Parental Controls icon from the menu that appears.

Parental Controls setup

In order to start using Parental Controls you need to first create a 4 digit pin to lock and prevent other users from changing your selections.

  1. Press the MENU or SETTINGS button on the Shaw remote.
  2. Choose the Settings icon from the menu that appears.
  3. Select Parental Controls.
  4. Select Change Ratings.
  5. Enter a 4 digit pin and re-enter it to confirm the PIN.
  6. Slide the Purchase Pin Prompt option to the On position and press OK (on your remote) to confirm your choice.

Or

  1. Press A button for the Quick Menu.
  2. Select Parental Controls.
  3. Select Change Ratings.
  4. Enter a 4 digit PIN and re-enter to confirm the PIN.
  5. Slide the Purchase PIN Prompt option to the On position and press OK (on your remote) to confirm your choice.

Set or change your PIN

If you would like to set or change your PIN to a new one.

To set a PIN, simply:

  1. Press the MENU or SETTINGS button on the Shaw remote.
  2. Select Parental Controls.
  3. Select Set PIN.
  4. Enter in your preferred 4 digit PIN into the prompt that appears.
  5. Re-enter your 4 digit PIN in the below field to confirm your selection.
  6. Press the on-screen Done button when complete. Your PIN is now saved.

HD Guide Parental Controls Set Purchase Pin.png

 

To change a PIN, simply:

  1. Press the MENU or SETTINGS button on the Shaw remote.
  2. Select Parental Controls.
  3. Choose the Change PIN option from the Parental Controls menu.
  4. Enter the original PIN.
  5. Enter in your new preferred 4 digit PIN into the prompt that appears.
  6. Re-enter your 4 digit PIN in the below field to confirm your selection.
  7. Press the on-screen Done button when complete. Your PIN is now saved.

NoteYou will not be able to disable the purchase PIN requirement without entering your 4 digit PIN, and you will need to call Shaw support if you have forgotten your PIN.

Ratings Lock

From this point you will be able to set the ratings lock for both Movies and TV. The ratings go from the highest on the left, to lowest on the right. If, for example, you set the Maximum rating lock on TV for 14+, all shows which are rated 14+ and higher will not be viewable without first entering your PIN.

You can also block non-rated content, which includes “UNRATED” versions of popular movies, music, documentaries, educational programs, and adult content by simply selecting your preference with the left and right arrows
Left Right Button Select.png
and the up and down arrows
Up Down Button Select.png
on your Shaw Remote, and then hitting the OK button to confirm your choice.

Rating Lock Options.png

 

Adjusting the Maximum Movie Rating slider will limit the types of videos which appear in Shaw On Demand as well as which Pay Per View titles will display in your guide. For example, if you set your maximum movie rating to 14A, any Shaw On Demand content rated above that (18A, R and A) will display a lock icon next to that content and will require a PIN to access. Any Pay Per View content will also then display "Locked by Rating" in the guide description for any content rated above your preference.

Adult Rating Lock.png

Channel lock and unlock

With the High Definition Guide you are able to lock individual channels by using the Lock Channel function.

To lock a Channel:

  1. Go to the channel you wish to lock.
  2. Press the OK button on your Shaw remote.
  3. Select Set Lock.
    HD Guide Set Lock.png
  4. You will be presented with the option to Lock this Rating, Lock this Channel or Lock Both of Them. Select your preference then press OK.
  5. Enter and confirm your PIN to complete the process. This channel will now be locked and will display the message Locked by Channel next to its name in the guide.

 

To Unlock a Channel:

  1. Navigate to the channel you would like to unlock in your guide.
  2. Press OK on your Shaw remote.
  3. Select Set/Remove Lock.
  4. Choose Permanently Unlock Channel.
    HD Guide Permanently Unlock Channel.png
  5. Enter your PIN.
  6. Select Unlock.You should now have the channel unlocked.

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