How to connect your Shaw equipment

[#1]

What service are you connecting?

Choose your service for instructions on how to connect its equipment.

Internet and home phone

TV and streaming

Home security

What equipment are you connecting?

Look at your new equipment and find the model. Once you’ve found it, choose your device for instructions on how to self connect.

Ignite WiFi Gateway
(Gen 2 (XB7) or Gen 3 (XB8))

Ignite WiFi Gateway
(XB6)

Ignite WiFi Pods

WiFi Modem
(Hitron)

Ignite TV or Streaming Entertainment Box (Xi6, XiOne)

TV Player
(XG1v3, XG1v4, XiD)

HD Guide TV Player
(DCX3510-M, DCX3200 P3)

TV Player
(DCX3400)

TV Player
(DCT700)

Need help with your Internet?

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• Troubleshooting: WiFi connection issues
• Troubleshooting: Your home WiFi network with Ignite HomeConnect
• Shaw Internet Troubleshooting FAQ
• About: WiFi interference

Need help with your TV?

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• How To: Refresh your TV channels with My Shaw
• Troubleshooting: Fix tuning errors on Ignite TV
• About: Ignite TV App
• Troubleshooting: Common Ignite TV error codes