Scenario: You are experiencing issues with your TV and are unable to see the guide after previously watching a DVD or playing on a video game console such as PlayStation or Xbox.


  1. Power on your TV and your Digital Box.
  2. Find the remote control that came with your TV and locate the INPUT button. Depending on the brand of your TV, this will either be labelled as INPUT, SOURCE, or TV/VIDEO.
  3. Navigate through the list of available inputs on your TV by pushing the INPUT button. Scroll through the options until your TV picture returns.

Learn more

Find additional details by visiting Troubleshooting weak or no signal on TV.

Did you know?

The name of the input you will need to select depends on the type of cable connection you are using to connect the Digital Box to the TV. Each device that you have connected to your TV (DVD player, Blu-Ray player, Digital Box) will be connected to a unique input.

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