If you are experiencing channel issues or certain channels are no longer coming in that were previously available:

  1. Unplug the power cord from the wall or from the power bar
  2. Wait 30 seconds
  3. Plug the power cord back in. Wait a couple of minutes for the interactive guide functions of the digital box to be fully restored


Learn more: Pull the Power to fix Internet, TV or Phone issues

Did You Know: After powering your cable box back on, it can take a few minutes for the Guide functions to be fully restored and for the Guide channel information to be populated on screen.



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