If you are experiencing channel issues or if certain channels are no longer coming in that were previously available, try power cycling your cable box.


  1. Unplug the power cord from the wall or from the power bar
  2. Wait 30 seconds
  3. Plug the power cord back in. Wait a couple of minutes for the interactive guide functions of the digital box to be fully restored

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Pull the power to fix TV, Internet or Phone issues

Did you know?

After powering your cable box back on, it can take a few minutes for the Guide functions to be fully restored and for the Guide channel information to be populated on the screen.

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