If you are experiencing a poor channel signal on your TV or the channel is not coming in but was previously available you may only need to simply adjust the cable connection. Reseating a cable connection is usually the first step in troubleshooting most issues with your cable, and is usually the easiest.

How to reseat

Reseating is similar (but not the same) as resetting. A reseat is when you adjust how the cables are connected. To reseat your cable box simply:

  1. Unplug the power to your cable box.
  2. Unscrew the coaxial cable connection from the back of the cable box and the wall outlet.
  3. Reconnect all cables.  


Still having issues

If reseating didn't help, try some of our other guides and see our TV troubleshooting Frequently Asked Questions to help you find the right solution for you. 

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