If you're receiving error XRE-00002 on Shaw TV, this is likely caused by an account issue. Please contact us via online chat or phone (1-888-472-2222) and we'll get you back up and running.
For additional tips for troubleshooting common Shaw TV errors, visit Troubleshooting common Shaw TV error codes.
"Unable to connect to BlueCurve TV Please ensure the cables are tightly secured and unplug set-top box from electrical outlet. Wait 10 seconds, then plug back in to restart. XRE-00002."
This error occurs when something is not correct with your Shaw account.
To troubleshoot this error, please contact us via online chat or phone (1-888-472-2222) and we'll get you back up and running.
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