How to troubleshoot poor picture quality / pixelation
Poor picture quality and pixelation can interfere with your enjoyment of Shaw programming. This article provides tips you can use to restore your picture quality, by troubleshooting things like damaged coaxial cables, loose connections, and faulty splitters.
If you have the newer BlueCurve TV, you should read the article Basic troubleshooting for your BlueCurve TV instead. If you see pixelation on other TVs in the home, there may be damage to your main cable connection, or an issue in your area.
What is pixelation?
Pixelation (squares) observed on the screen represent packets of data which have not been received or were lost in transmission due to a poor connection. This is an indicator of a poor signal.