Apple TV+ is an ad-free premium video streaming platform, featuring Apple-exclusive content (Apple Originals) such as Ted Lasso and The Morning Show and is now available on Ignite TV and Ignite Streaming!
Note: A Shaw Internet subscription is required to use apps on Ignite TV or Ignite Streaming.
Requirements
Ignite TV or Ignite Streaming
- Learn more about Ignite TV at shaw.ca/tv.
- Learn more about Ignite Streaming at shaw.ca/internet/streaming.
An Apple TV+ subscription and Apple ID
- For more information about Apple TV+, visit apple.com/ca/apple-tv-plus.
- Note: Apple TV+ billing is through Apple and is not part of your Shaw bill.
Shaw Internet service
- Browse our Internet plans at shaw.ca/internet.
- Note: Watching Apple TV+ content on Ignite TV counts toward your monthly Internet data usage.
Apple TV+ special offer & eligibility
We have partnered with Apple to merchandise campaign promotions via text messages on Ignite TV and Ignite Streaming. New Apple TV+ customers are eligible for three months free on their subscription when signing up through Ignite TV or Ignite Streaming, or if you receive an email offer from Shaw.
Eligibility & billing
- This offer is available to new Apple TV+ subscribers only.
- After the offer, customers will receive billing directly from Apple and separate from their Shaw account.
- This offer is available from December 5th, 2022 - March 5th, 2023.
Set-top box offer redemption (via text message)
- Select the Enjoy Apple TV+ On Us banner in the Ignite TV menu or Ignite Streaming home screen or say “Try Apple TV Plus” with your voice remote.
- Select Send to Mobile
- Enter your mobile phone number and then select Send Text
- Open the link included in the text message sent to your mobile device
- Follow the instructions to activate your Apple+ TV subscription
Email offer redemption
- Open the offer email from Shaw.
- Click Redeem Now button in the email.
- Read over the offer conditions and click Redeem Now again.
- Follow the instructions to activate your Apple+ TV subscription.
Note: The text message and email offers are the same promotion and cannot be combined.
How to find Apple TV+ content
You can find Apple TV+ content by searching for a specific show using the voice remote, or you can search within the app. If you are subscribed and logged in, Apple TV+ content will show as Free to Me in Ignite TV or Ignite Streaming.
With the Shaw voice remote, say something like
- “Apple TV+”
- “Ted Lasso”
- “The Morning Show”
- “Severance”
- “The Mosquito Coast”
Launch Apple TV+ from the Ignite TV apps menu
- Press the Shaw button on your remote.
- Select Apps from the menu.
- Select Apple TV+ (in the Entertainment row).
Launch Apple TV+ from the Ignite Streaming apps menu
- Press the Home button on your Ignite Streaming voice remote.
- Select Apple TV+ from the Apps menu.
How to log in to Apple TV+ on your set-top box
To sign in to Apple TV+ on your set-top box you must pair your set-top box to your Apple TV+ account. Follow the below instructions to pair your set-top to Apple TV+
- Launch Apple TV+ with your voice remote or from the apps menu.
- Select Sign In or Sign Up From the launch screen screen.
- If you skipped this option the first time you launched the app, follow the below instructions:
- Select Settings (gear icon).
- Then select Accounts.
- Choose Sign In.
- If you skipped this option the first time you launched the app, follow the below instructions:
- A pairing code will appear on your TV screen alongside a QR code.
- Either scan the QR code with your mobile device, or
- Visit activate.apple.com from any web browser and enter the 4-digit code on your TV screen.
- Enter your Apple ID and password to complete the process.
- If you do not have an Apple ID already, you will need to click the link to create a new one.
You're now logged in and can access Apple TV+ content through Ignite TV or Ignite Streaming!
Frequently asked questions
Offer
Am I eligible for the Apple TV+ offer if I have an existing Apple TV+ subscription?
- No, this offer is only available to new and returning Apple TV+ subscribers.
How will I know when my Apple TV+ offer ends, and what happens after it does?
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Tap Subscriptions.
- You will see all the active and expired subscriptions tied to your Apple ID.
- Tap your Apple TV+ subscription.
- You will see more information about the subscription, including when your offer ends.
- When your offer ends, your subscription will be billed directly through Apple.
What happens to my Apple TV+ subscription if I make changes to my Shaw services?
- Your Apple TV+ subscription will remain the same.
Subscription
How do I view the details about my subscription?
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Tap Subscriptions.
- You’ll see all the active and expired subscriptions tied to your Apple ID.
- Tap on any of these subscriptions to see more information, change or cancel.
- Contact AppleCare for further inquiries.
How many people can use an Apple TV+ subscription?
- One (1) Apple TV+ subscription can be shared with up to five (5) additional family members.
How will I be billed for my Apple TV+ subscription? Is my Apple TV+ billing cycle different from my Shaw billing cycle?
- Your Apple TV+ subscription will be billed directly through your Apple account and will be separate from your Shaw account.
- Contact AppleCare for further inquiries about your Apple TV+ subscription.
How do I cancel my Apple TV+ subscription?
- Cancel or modify your Apple TV+ subscription through the Apple TV app.
Using Apple TV+
What is Apple TV+?
- Apple TV+ is an ad-free streaming app that features Apple Originals, including series, dramas, documentaries, movies, and kids' entertainment. New original programs are added every month.
Are there commercials?
- No, Apple TV+ is always commercial-free.
Can I watch Apple TV+ on demand?
- Yes, you can watch shows on demand anytime.
Can I download shows to watch offline?
- Yes, you can download Apple Originals onto your Apple device and watch them anywhere.
Can I watch Apple TV+ in 4K on Ignite TV or Ignite Streaming?
- Yes, 4K content is available if you use the Apple TV+ App on Ignite TV or Ignite Streaming with a 4K compatible Player and TV. 4K compatible TV Players include:
Troubleshooting
For assistance with troubleshooting Ignite TV streaming apps see Troubleshooting: Streaming apps on Ignite TV. For any challenges with Apple TV+ features or content check out Apple TV Support.